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The High Cost of Brand Betrayal
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What happens when beloved brands make moves that contradict their core identity? In this episode, we dive into Southwest Airlinesā quiet removal of its āFirst Bag Flies Freeā policy and Elon Muskās increasingly controversial influence on Tesla. From customer trust to brand erosion, we unpack how decisions at the top can ripple through brand equityāand what it really costs when companies stop honoring what made them iconic in the first place.
Music segment:
Whoās listening to full CDs/Albums? We are! Are you?
New Order Power: Corruption & Lies
Cher & Gregg Allman - Love Me (Old Grey Whistle Test, Nov 15, 1977)
Kathiās must watch: The Righteous Gemstones
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Mike: [email protected]
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