Breaking the Cycle of Business Transformation Failures with Phill Gillespie

The FODcast

Why Do So Many Business Transformations Fail?

In this episode of The FODcast, we’re joined by Phill Gillespie, currently Client Engagement Principal at Mindera, to explore why digital transformations often fall short—and what businesses can do differently. From misunderstood MVPs to the psychological barriers that hold teams back, we uncover the real challenges behind lasting change.

💡 Key takeaways:

• Why transformation isn’t a one-time fix—and how to get it right
• The role of communication in overcoming internal resistance
• Why companies should rethink MVPs
• How businesses like Monzo succeed in customer-first transformation
• The hidden emotional factors that influence adoption and engagement

🎙️ Don’t miss this essential conversation. Whether you’re leading transformation or stuck in the trenches, Phill’s insights will help you rethink your approach and avoid the common pitfalls.

Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership.

Find our more about our approach and our services within digital commerce recruitment here: https://simply-commerce.co.uk/

Chapters

1. Business Transformation Challenges in Digital Commerce (00:00:00)

2. Psychology and Investment in Business Transformation (00:09:03)

3. Customer-Centric Approach in Product Development (00:21:14)

4. Empowered Product Teams and Customer-Centric Approach (00:25:54)

5. The Misinterpretation of Minimum Viable Product (00:38:00)

6. Product Development and Customer Delight (00:49:04)

7. Embracing Minimum Viable Solutions (00:57:36)