Episode 010: It’s Not Just A Keyboard - An Interview With TG3 Electronics The Getac Podcast: All Things Rugged! podcast

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In this episode of The Getac Podcast: All Things Rugged , I sat down with Brad Decker, who leads Getac’s demo installs and fleet refresh programs, to discuss something that doesn’t get nearly enough attention: ergonomic vehicle docking solutions and their impact on first responder safety, comfort, and performance. Brad shares real-world stories from the field—officers dealing with back pain, gear mounted in all the wrong places, and the physical toll of long shifts in poorly designed vehicles. We dive into how small adjustments, like repositioning a screen or raising a seat, can make a huge difference. And we break down why professional, well-thought-out installs aren’t just nice to have—they’re absolutely essential when lives are on the line. If you’re managing a fleet, focused on officer wellness, or want to understand what separates a great docking installation from a painful one, this episode is for you. It’s a practical conversation about what matters when your team depends on their tech to do the job right. To learn more about Getac, Click Here! To follow Brad Decker on LinkedIn - Click Here!…

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Episode 015: Why Mobile Device Management Matters More Than Ever: How SOTI is Redefining the Future of Rugged Mobility 1:05

18 weeks ago1:05

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Managing a mobile workforce isn’t easy, especially when teams are spread out across large service areas and depend on their devices to get the job done. Whether IT struggles to troubleshoot issues remotely or field workers need real-time updates in high-pressure situations, having the right Mobile Device Management (MDM) strategy in place can make all the difference. In this episode, I sat down with Mikhail Ishkhanov, Senior Director of Product Strategy and Sales Enablement at SOTI. Mikhail’s journey at SOTI started back in 2012 on the support team, and over the past decade, he’s led multiple teams, helping businesses solve real-world mobility challenges. Show Highlights: The difference between MDM, EMM, and UEM—and why it matters The biggest headaches IT teams face when managing mobile devices How utility and field service teams keep their tech running in remote areas Why zero-touch deployment is a game-changer for IT efficiency How companies can balance security, productivity, and employee privacy If you’re an IT leader, operations manager, or anyone dealing with mobile devices at scale, this conversation is packed with practical insights you can use. Show Resource & Links SOTI Connect With Mikhail Ishkhanov on LinkedIn SOTI ONE Platform SOTI XSight SOTI Connect SOTI MobiControl Getac Rugged Laptops Rugged Tablets Software Video Solutions…

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Episode 014: Service You Can Trust: Driving Better Customer Experiences in Automotive Service Centers 1:00

22 weeks ago1:00

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In this episode, we explore the evolving landscape of automotive after-sales service and the crucial role technology plays in building trust. Today, it’s not just about repairs—it’s about transparency, efficiency, and reliability at every touchpoint. Join us as we explore how Getac’s rugged automotive solutions are transforming service centers, empowering technicians with faster diagnostics, streamlined workflows, and real-time customer communication. From eliminating guesswork to ensuring seamless service experiences, we’re redefining what it means to deliver service you can trust. Tune in to discover how technology is driving the future of customer confidence in automotive service centers.…

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Episode 013: AI and Rugged Technology: Revolutionizing Industry Operations for Enhanced Productivity 1:00

25 weeks ago1:00

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In this episode, we sit down with Rakesh Patni, a leading expert in AI and industry transformation at IDC, to explore how AI and generative AI are reshaping enterprise operations, boosting productivity, and driving the next wave of digital transformation. How AI-powered solutions are delivering 20-30% productivity gains and streamlining enterprise efficiency The real-world impact of AI-enabled rugged devices—like Getac’s S510—on frontline workers in extreme environments The growing demand for rugged technology across industries like oil & gas, utilities, and manufacturing The biggest challenges and opportunities in AI adoption, futureproofing, and automation in harsh conditions With AI redefining how businesses operate, what does the future hold for rugged industries? Tune in to find out!…

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Episode 012: The Future of Law Enforcement Technology - How Rugged Tech is Changing Public Safety 1:00:00

25 weeks ago1:00:00

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In this episode of All Things Rugged, host Marc Reece sits down with Brian Robbins (GovDirect) and Brett Blake (Rugged.One) to explore how rugged technology revolutionizes modern law enforcement. They discuss the critical role of body-worn cameras, in-car video systems, and rugged laptops in enhancing officer safety, operational efficiency, and real-time situational awareness. As law enforcement faces increasingly complex challenges, AI-driven automation, seamless connectivity, and mission-critical hardware equip officers with the tools they need to perform in high-pressure environments. Tune in to discover how rugged innovations are shaping the future of public safety. Learn More About Getac Video Solutions For Law Enforcement Learn More About Getac Compute Solutions For Law Enforcement Learn More About GovDirect.com Learn More About Rugged.One…

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Episode 010: It’s Not Just A Keyboard - An Interview With TG3 Electronics 22:00

2 years ago22:00

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In this episode of the Getac Podcast - All Things Rugged, I spoke to Tim Hansen – Director of Sales with TG3 Electronics. TG3 Electronics is a leading supplier of engineered input solutions. That includes keyboards, touchpads, trackballs, joysticks, and other input devices. In this episode, Tim and I discuss the role rugged keyboards play in public safety organizations such as police, fire, and EMS. Show Resources TG3 Electronics Click to Learn More About TG3 Keyboards Follow TG3 Electronics on LinkedIn Connect with Tim Hansen on LinkedIn Getac Learn More About Getac Public Safety Solutions Follow Getac on Linkedin Connect With Marc Reece on LinkedIn…

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Episode 009: Rugged Computing + Docking Solutions For Public Sector Vehicles - An Interview with Havis Docking Solutions. 37:06

3 years ago37:06

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Public safety vehicles, such as police cruisers, fire trucks, and ambulances, travel with a plethora of mission-critical equipment essential to emergency and non-emergency response situations. Vehicles carry everything from rugged computing technology to officers, civilians, and other cargo-related items. Choosing the correct mounting and docking solutions is just as important as choosing the right computing equipment. Especially during a high-speed pursuit, a mobile computing device can quickly become a dangerous projectile if not correctly mounted. With the International Association of Chiefs of Police Show (IACP) in Dallas just a few days away, I thought it made sense to discuss the role that docking solutions play in the public sector. I recently sat down with David Skiver – From Havis's product team – a leader in mobile workforce docking solutions. In this episode, Dave and I discuss everything you need to know about rugged computing docking stations for police, fire & EMS. This will be a great episode you won't want to miss. If you find this podcast informative and like what you hear, please consider subscribing to our channel. You can also find relevant links in the description below. Thanks for listening, and I hope you enjoy this episode. Helpful Links Getac – Law Enforcement Solutions Havis.com Connect With Us On LinkedIn Getac Havis David Skiver – LinkedIn Marc Reece - LinkedIn…

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Episode 008: So You Need a Rugged Computing Customization - An interview With Pro Custom Group 41:25

3 years ago41:25

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Rugged computers are engineered, designed, and built at their core to work and survive in extreme or harsh environments. However, an organization sometimes requires a customized mobile computing solution for a specific use case or mission. Most rugged computer manufacturers are not in the business of customization. And while Getac offers a variety of pre-configured Select SKUs engineered for specific industry use cases, there are instances when a select SKU just isn’t a perfect match for a particular use case, and a Customized solution is really needed. What if an organization has a critical need and the size/scope of the project isn’t a large-scale deployment, and the solution isn’t standard to COTS Rugged products? I recently sat down with Joe Schweon – of Pro Custom Group, the market leader in the customization of COTS rugged laptops, rugged notebooks, rugged servers, and tablet products. In this episode, Joe and I discuss how PCG makes customized rugged computing solutions possible for many customers and deployments, even as little as a one-unit deployment. This is a great episode you won’t want to miss. If you find this podcast informative and like what you hear, please consider subscribing to our channel. You can also find relevant links in the description below. Thanks for listening, and I hope you enjoy this episode. Learn more about Pro Custom Group Learn more about Getac Rugged Computing Solutions Connect With Joe Schweon on LinkedIn…

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Episode 005: Everything You Ever Wanted To Know About TCO + ROI But Were Afraid To Ask. 37:41

3 years ago37:41

37:41

How does an organization measure ROI (Return on Investment) when it comes to recouping revenue from a technology deployment and how does total cost of ownership (TCO) (Total Cost of Ownership) fit into the equation? I recently spoke with an independent industry analyst who specializes in Financial Modeling and Technical Operations, with an emphasis on predicting how rugged technology helps or hurts the workforce over time. Jason constructs program-specific analytics models out of publicly available data and privileged information from a variety of computer vendors and OEMs In this episode, we discuss TCO + ROI as it relates to technology deployments in enterprise organizations. Whether you are in the middle of a technology deployment or just thinking about it – you won’t want to miss this episode. If you like what you hear please consider subscribing to the channel and you can also find relevant links in the description below. Read - 5 Things You're Not Thinking About When Calculating TCO Learn more about Getac Learn more about Getac rugged solutions Follow Getac on LinkedIn…

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Episode 006: The Internet at The Speed of Light - Part 1 30:00

3 years ago30:00

30:00

The Internet at The Speed of Light - Part 1 Access to data is critical to our daily lives. It is said that every day, 2.5 quintillion bytes of data is created. Google processes more than 20 petabytes of data daily, which includes 3.5 billion search queries. 5G technology can increase data transmission speed by up to 100 times, and decrease latency from 20 milliseconds to one millisecond. As technology continually evolves, it is safe to say that the way we transmit and receive data will need to evolve too. I recently spoke with Alistair Banham and Bill Galione, from pureLifi and Randy Phifer of Getac. We discussed what I consider a game changer in wireless connectivity called LiFi. pureLiFi is one of the companies that is bringing the next generation of wireless communications to the market. LiFi uses light rather than radio frequencies to transmit data and promises to augment, enhance, or transform wireless networks with the market's most secure and reliable wireless communications. This is part one of a two-part episode. If you like what you hear, please consider subscribing to the channel, and you can find relevant links in the description below thanks for listening, and I hope you enjoy this episode. Helpful Links Learn More About pureLifi Learn More About Getac Connect with Getac on LinkedIn…

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Episode 007: The Internet at The Speed of Light - Part 2 30:00

3 years ago30:00

30:00

The Internet at The Speed of Light - Part 2 In this episode, we continue our conversation with Alistair Banham and Bill Galione from pureLifi and Randy Phifer of Getac. We discussed what I consider a game changer in wireless connectivity called LiFi. pureLiFi is one of the companies that are bringing this next generation of wireless communications to the market. LiFi uses light rather than radio frequencies to transmit data and promises to augment, enhance, or transform wireless networks with the market's most secure and reliable wireless communications. If you like what you hear, please consider subscribing to the channel, and you can find relevant links in the description below thanks for listening, and I hope you enjoy this episode. Helpful Links Learn More About pureLifi Learn More About Getac Connect with Getac on LinkedIn…

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Episode 004: In The Event of An Emergency - Interview with Steve Bardocz President of Savance Workplace 26:53

3 years ago26:53

26:53

An oil rig is a high-risk environment – where a single mistake can result in catastrophe – life safety is of the utmost importance. Accuracy and time could literally mean the difference between life and death for a large group of people, working on an offshore oil rig. I recently spoke with Steve Bardocz President of Savance Workplace – a company focused on employee and visitor management – including emergency mustering software that helps ensure all staff and visitors are accounted for during an emergency or crisis. In this episode, Steve and I discuss how Savance Workplace and Getac transformed the way TransOcean one of the world’s largest providers of offshore contract drilling services for the oil and gas industry became more efficient with their emergency muster protocol in the event of an emergency at sea. To learn more about Savance Emergency Mustering Software please visit https://www.savanceworkplace.com/emergency-mustering/ to learn more about the Getac F110 please visit - https://www.getac.com/us/products/tablets/f110/ If you find found this podcast informative and like what you hear please consider subscribing to our channel. Learn more about Getac Learn more about Getac rugged solutions Follow Getac on LinkedIn…

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Episode 003: How First Response Teams Prepare, Execute & Communicate in Emergency Situations Part 2 41:02

3 years ago41:02

41:02

During a crisis or emergency situation, the lives of first responders and public safety teams depend on reliable, real-time communication. When lives are at stake, communication equipment failure is not an option. This is part 2 of How first response teams prepare, execute, + communicate in emergency situations with state-of-the-art communication and computing equipment. If you missed part 1 - you can listen to it here. Part 2 features: Tracy Liu, Director of Channel Management at Airgain, and Mike Barney with AT&T's Mission Critical Solutions Team. Tracy will discuss How to Maximize Wireless Connectivity and avoid outages during emergency response utilizing 5G Antennas and the AirgainConnect HPUE (High Power) Antenna-Modem. Mike will discuss How FirstNet helps your agency excel in the most challenging situations and why FirstNet is the right choice for Public Safety communications. We hope you find this podcast informative and If you are a first responder, thank you for your service! To learn more about each speaker and their solutions please click the links below. Getac Airgain Cradlepoint FirstNet - Built with AT&T Follow Getac on LinkedIn…

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Episode 002: How First Response Teams Prepare, Execute & Communicate in Emergency Situations Part 1 31:24

3 years ago31:24

31:24

During a crisis or emergency situation, the lives of first responders and public safety teams depend on reliable, real-time communication. When lives are at stake, communication equipment failure is not an option. This 2-part episode of Getac's podcast - All Things Rugged, will discuss how first response teams prepare, execute, + communicate in emergency situations with state-of-the-art communication and computing equipment. On June 30, 2021, Getac hosted a webinar in partnership with Airgain , CradlePoint , and FirstNet - Built with AT&T for first responders and their teams. The webinar focused on the connectivity challenges first responders face during a crisis and how wireless mobility can play a crucial role in improving the preparedness and efficiency of first response teams during an emergency. This 2-part episode is a recap of that webinar. In part One - Randy Pfeifer - Wireless Strategist, and Larry Nichols - Senior Product Marketing Manager at Getac, will give an overview of Getac's rugged computing solutions, which are purpose-built for first response teams and their supporting agencies who make up Primary and Extended Primary user groups. Kyle Stevens - Global Sales Engineering Specialist at Cradlepoint, will discuss how Cradlepoint solutions can unlock the power of LTE and 5G cellular networks to deliver mission-critical connectivity keeping frontline responders safe and productive in emergency situations. Part 2 will feature - Tracy Liu, Director of Channel Management at Airgain, and Mike Barney with AT&T's Mission Critical Solutions Team. Tracy will discuss How to Maximize Wireless Connectivity and avoid outages during emergency response utilizing 5G Antennas and the AirgainConnect HPUE (High Power) Antenna-Modem. Mike will discuss How FirstNet helps your agency excel in the most challenging situations and why FirstNet is the right choice for Public Safety communications. If you are a first responder thank you for your service!…

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Episode 001: What Do Rugged Computing and Marine Mammals Have In Common? 24:44

3 years ago24:44