Can AI Truly Learn Empathy? Minter Dial on the Intersection of Technology, Empathy & Business

The Good Question Podcast

In this captivating episode, Minter Dial takes us through the concepts in his book, Heartificial Empathy: Putting Heart into Business and AI, as he explores how empathy can revolutionize both business practices and the future of artificial intelligence. Minter delves into the idea of teaching machines to understand and practice empathy — a concept that holds immense potential for transforming business culture and tackling global mental health challenges. Tune in to learn: · How empathy can be integrated into AI and technology · The challenges of fostering empathy in a fast-paced business world · Why empathy is crucial for innovation and leadership · Can AI be a tool for enhancing mental health solutions? Minter Dial, an accomplished storyteller and former L'Oréal executive, is now a globally recognized consultant and speaker. With over 16 years of experience, Minter advises companies on how to navigate leadership, branding, and cultural transformation, helping organizations build a more human-centered future. He’s worked with top-tier brands like Google, Samsung, and L’Occitane to help them implement more empathetic and innovative approaches. Stay up to date with Minter's work by visiting his ! for the latest on empathy, AI, and transformative leadership. Episode also available on Apple Podcasts: 🛍️ Recommended Products & Reads from This Episode: 🎙️ Blue Yeti USB Microphone – A top choice for aspiring podcasters and speakers who want professional-grade audio at home. 👉 Note: These are affiliate links. If you make a purchase through them, we may earn a small commission at no extra cost to you. It helps support the podcast. Thank you!