Revolutionizing Access: A Seamless Patient Experience With Dr. Paula Muto The Healthy Enterprise podcast

Revolutionizing Access: A Seamless Patient Experience with Dr. Paula Muto

2d ago 51:19

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In this episode, Dr. Paula Muto shares her journey as a surgeon and entrepreneur, discussing her experiences in the medical field and the founding of UberDoc, a platform designed to provide patients with direct access to healthcare professionals. She emphasizes the importance of leadership, teamwork, and the challenges faced by women in medicine. Dr. Muto also highlights the need for innovation in healthcare and how UberDoc aims to empower patients by simplifying access to medical care.

00:00 Introduction to Dr. Paula Muto and Her Journey

02:33 Building the Muto Vein Center: A Personal Journey

04:26 Leadership in Healthcare: Building a Strong Team

07:06 Challenges in Modern Medicine: The Human Element

09:38 Gender Disparities in Surgery: A Personal Perspective

12:01 The Evolution of Surgical Practices and Technology

12:46 Introducing UberDoc: A Solution for Patient Access

15:55 The UberDoc Model: Direct Access to Care

20:23 Insurance and Flexibility: The Future of Healthcare

22:24 Overcoming Resistance: The Journey of UberDoc

26:09 Expanding the Network: The Growth of UberDoc

28:16 Streamlining Patient Appointments

31:18 The Evolution of Telemedicine

34:59 Building the UberDoc Team

38:17 Funding and Expansion Strategies

40:52 The Future of Direct Pay Healthcare

45:03 Reimagining Patient Care

Guest Information:

Guest's Name: Paula Muto
Guest's Title/Position: Founder & CEO
Guest's Linkedin: https://www.linkedin.com/in/paulamutomd/
Company/Affiliation: UBERDOC - https://uber-docs.com/
Guest's Bio: UBERDOC Founder and CEO Paula M. Muto, MD FACS, is a practicing vascular and general surgeon in solo practice and the owner of Muto Vein Center. She is a member of a family of physicians and surgeons who have collectively practiced medicine in Massachusetts for over 50 years. She is an outspoken advocate for patient care and is passionate about women’s health issues.

Takeaways:

Dr. Muto comes from a long line of surgeons and is passionate about restoring healthcare.
Leadership in healthcare requires understanding and flexibility with team dynamics.
Women in medicine face unique challenges, including compensation disparities.
The healthcare system often prioritizes billing over patient care, leading to inefficiencies.
UberDoc was created to solve the problem of access to healthcare for patients.
The UberDoc model allows patients to pay directly for appointments, bypassing insurance complexities.
Building a strong team is crucial for the success of any healthcare venture.
Direct pay models are gaining traction as a solution to healthcare access issues.
The future of healthcare may involve more technology and patient empowerment.
Dr. Muto encourages collaboration among healthcare professionals to improve patient outcomes.

14 episodes