Carrying Stories: Researcher Well-being and the Cost of Caring with Rachel Knight

The Human Centered Design Podcast (This is HCD) | Service Design & UX

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Episode overview
In this deeply human episode, Gerry Scullion speaks with Wellington-based design researcher Rachel Knight about the emotional realities of working in social impact. From navigating trauma-informed projects to setting boundaries as a freelancer, Rachel shares powerful insights on staying grounded while doing meaningful work.

This conversation is essential listening for anyone working in design research, especially those engaging with vulnerable communities or emotionally charged topics.

🔑 Three Key Takeaways:

• Researcher well-being is non-negotiable: plan for self-care like you plan for scope.
• Freelancers carry unique risks—build your own emotional safety nets.
• Lived experience is valuable but can carry hidden costs if not properly supported.

Don’t miss this raw and reflective episode. Subscribe and share it with your team.

Links

• the original self-care post on Linkedin and the comments where people shared a bunch of resources
• see more about the projects mentioned or get in touch via Rachel's website or sign up to her newsletter for more insights and updates from social impact projects

Sponsor links

• 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
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• Gerry wears and endorses Sutsu ethical clothing.