Best Business Podcast (Gold), British Podcast Awards 2023 How do you build a fully electric motorcycle with no compromises on performance? How can we truly experience what the virtual world feels like? What does it take to design the first commercially available flying car? And how do you build a lightsaber? These are some of the questions this podcast answers as we share the moments where digital transforms physical, and meet the brilliant minds behind some of the most innovative products a ...
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174. Digital Transformation for the Insurance Industry with Monica Caldas | Digital Transformation
Manage episode 296137451 series 2767119
Content provided by 3Pillar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 3Pillar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Insurance is one of those things that customers don’t really like to think about buying. They know they need it, but they don’t really want to pay for it and that leads to a fractured experience. How can digital transformation be used to create stronger customer relationships and engagement?
Monica Caldas has spent much of her career creating digital solutions and influencing innovation at one of the world’s largest companies, GE. In her role as global CIO for GE Transportation, she’s helped drive how the transportation industry uses data and digital services to grow revenue. Now, she’s helping shape the future of insurance as EVP and Chief Information Officer, Global Retail Markets at Liberty Mutual.
She talks about what digital transformation means to her, how Liberty Mutual is trying to change customers’ relationships with insurance, and the role of AI in digital transformation.
Resources:
Learn more and get the full show notes at: 3PillarGlobal.com
217 episodes
Share
Manage episode 296137451 series 2767119
Content provided by 3Pillar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 3Pillar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Insurance is one of those things that customers don’t really like to think about buying. They know they need it, but they don’t really want to pay for it and that leads to a fractured experience. How can digital transformation be used to create stronger customer relationships and engagement?
Monica Caldas has spent much of her career creating digital solutions and influencing innovation at one of the world’s largest companies, GE. In her role as global CIO for GE Transportation, she’s helped drive how the transportation industry uses data and digital services to grow revenue. Now, she’s helping shape the future of insurance as EVP and Chief Information Officer, Global Retail Markets at Liberty Mutual.
She talks about what digital transformation means to her, how Liberty Mutual is trying to change customers’ relationships with insurance, and the role of AI in digital transformation.
Resources:
Learn more and get the full show notes at: 3PillarGlobal.com
217 episodes
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Similar to The Innovation Engine Podcast
Best Business Podcast (Gold), British Podcast Awards 2023 How do you build a fully electric motorcycle with no compromises on performance? How can we truly experience what the virtual world feels like? What does it take to design the first commercially available flying car? And how do you build a lightsaber? These are some of the questions this podcast answers as we share the moments where digital transforms physical, and meet the brilliant minds behind some of the most innovative products a ...
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