ITOps Lessons From Outages at Google Cloud and OpenAI

The Internet Report

Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not be in your systems or even with a third-party provider you depend on. It could actually trace back to yet another third-party provider they rely on.

We saw this phenomenon in action recently when some Cloudflare services were affected by an outage ultimately caused by Google Cloud issues.

Tune in to hear more about what happened at Google Cloud and Cloudflare, and also explore takeaways from a recent OpenAI outage.

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CHAPTERS
00:00 Intro
00:50 Google Cloud Outage
04:20 Google Cloud & the Cloudflare Outage
08:26 OpenAI Outage
12:45 Outage Trends: By the Numbers
16:46 Get in Touch

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For additional insights, check out the links below:

- Explore the Google Cloud outage further on the ThousandEyes platform (no login required): https://alksjqkoqpogyviwdqlukavercvlzlsi.share.thousandeyes.com/

- Google Cloud Outage Analysis: June 12, 2025: https://www.thousandeyes.com/blog/google-cloud-outage-analysis-june-12-2025?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep4_podcast

- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep4_podcast

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Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes