Improving Your O2C Process By Breaking Down Silos And Implementing Best Practices The IOFM podcast

12:25

What makes someone fall in love with tax law? For IOFM’s long-time speaker and compliance expert Jason Dinesen, it’s about more than numbers: it’s about people, purpose, and the power of clear, honest education. In this engaging episode, Jason pulls back the curtain on his career, from founding his own firm to becoming one of the most trusted voices in 1099 compliance. You’ll hear about what led him into the world of tax and accounting, what keeps him up at night in today’s shifting regulatory landscape, and why he keeps coming back to IOFM year after year. Whether you’re deep into tax season or just curious about the people shaping financial education today, this conversation will leave you informed, inspired, and maybe even laughing. Tune in now and meet the human side of compliance.…

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Away on Business or Vacation? Tips to Keep Fraud from Happening Back at Work 27:14

20 days ago27:14

27:14

Summer is here, and so are vacations, long weekends, and out-of-office replies. But before you check out, it’s time for a quick check-in on something that often gets overlooked: cybersecurity. In this timely episode, Debra Richardson and Grace Chlosta revisit practical, often-forgotten cybersecurity tips that AP and AR professionals really need to know, especially when stepping away from the office. Whether you're planning your next trip or just came back from the IOFM Spring Conference, this episode is your go-to guide for staying safe on the move. Perfect for professionals headed on vacation, traveling for conferences, or just looking to up their cyber hygiene game. Whether you’re poolside or in a hotel lobby, this episode will help you protect your data and your team, no matter where work takes you.…

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From Biochemistry to the Boardroom 13:49

6 weeks ago13:49

13:49

Ever wonder if it’s too late to change careers? Whether you’re feeling stuck in your current role, craving more purpose, or simply curious about what else is out there, this episode is for you. Join career coach and former biochemist Madelyn Mackie as she shares her fearless journey from the lab to the stage to the boardroom. In this inspiring and practical conversation, Madelyn speaks directly to finance professionals navigating uncertainty, burnout, or big career dreams. Whether you're climbing the ladder in AP/AR, switching industries, or just figuring out your next step—this is your roadmap to a bold, authentic transition. Listen now and take the first step toward your next chapter.…

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Unlocking the Secrets of Enterprise Risk Management 26:52

11 weeks ago26:52

26:52

Join us in this insightful episode as we sit down with Paul Zikmund, a renowned expert in enterprise risk management and forensic auditing. With years of experience in auditing and risk management, Paul shares his unique perspectives on: Implementing Robust Risk Management Programs: Learn how to develop and strengthen enterprise-wide risk management processes to meet escalating organizational demands. Conducting Successful Fraud Investigations: Gain insights into detecting and investigating financial statement fraud and understand the importance of professional skepticism and forensic procedures. Forensic Auditing Techniques: Explore the skill sets needed to uncover red flags of fraud using analytics procedures and data mining. Whether you're an auditor, risk manager, or simply interested in the intricacies of organizational risk, this episode offers valuable takeaways to enhance your understanding and approach. Click here to access the IOFM white paper discussed during this episode.…

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Mastering Payment Reporting: Why CPRS Certification Matters with Jason Dinesen 20:39

16 weeks ago20:39

20:39

Staying compliant with payment reporting regulations is more critical than ever – so how can finance professionals ensure they have the knowledge and skills to do it right? In this episode, IOFM Content Manager Grace Chlosta sits down with returning guest and expert trainer Jason Dinesen to discuss the Certified Payment Reporting Specialist (CPRS) certification. Jason breaks down why this certification is essential for finance professionals, what attendees can expect from the CPRS training at the upcoming IOFM Spring Conference & Expo, and how certification can enhance career growth and organizational compliance. Whether you're considering certification or just looking to sharpen your expertise, this episode is packed with valuable insights. Tune in now to learn how CPRS certification can help you stay ahead in the ever-evolving world of payment reporting!…

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Essential Skills for Vendor Team Members To Combat Today’s B2B Payment Fraud 44:53

18 weeks ago44:53

44:53

B2B payment fraud is more sophisticated than ever, making the Vendor Setup & Maintenance function a frontline defense for organizations. In this episode, Grace Chlosta sits down with vendor and fraud expert Debra Richardson, to break down the latest fraud tactics and the essential skills every vendor team member needs to stay ahead. You’ll learn about the latest fraud trends and why traditional red flags are disappearing, how deepfake technology, email compromise, and search engine scams are evolving, and tips for upskilling your team to meet today’s security demands. Fraudsters aren’t just sending suspicious emails anymore – they’re infiltrating vendor inboxes, altering phone records, and more. This episode is a must-listen for AP, Procurement, and Vendor Management professionals looking to strengthen their fraud defenses.…

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Setting Yourself Up for Success: 1099 Compliance and E-Filing Tips for 2025 16:46

22 weeks ago16:46

16:46

As we kick off 2025, we’re diving into one of the most crucial topics for financial professionals: setting yourself up for success this tax season. This episode features our compliance expert, Jason Dinesen, who shares actionable strategies to simplify your 1099 reporting and e-filing processes. Whether you’re navigating the latest IRS requirements or looking to avoid costly penalties, Jason’s insights will help you streamline operations and ensure compliance. Discover practical advice to start early, stay organized, and make 2025 your smoothest tax season yet.…

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AR Insights in Five: Rich Shively and Jess Scheer 5:28

24 weeks ago5:28

5:28

In this episode, Jess Scheer talks with Rich Shively, a credit and collections expert with over 27 years of experience, recorded live at IOFM Fall. Rich shares his insights from a panel focused on the common challenges AR professionals face when customers extend credit terms, delay payments, or miss them altogether. Rich brings a practical perspective, drawing on his vast experience across companies of all sizes, to discuss how AR teams can maximize cash flow and streamline credit and collections without relying on expensive automation tools. He shares best practices for managing manual processes that still make a powerful impact on cash application, credit control, and customer service, offering listeners valuable, actionable steps to improve their collections approach and strengthen customer relationships.…

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AR Insights in Five: Steve Fulmer and Jess Scheer 11:26

25 weeks ago11:26

11:26

Join Jess Scheer in conversation with Steve Fulmer in this live recording from the IOFM Fall Conference and Expo. Steve will share key insights from his popular session on preparing teams for transformative changes in AR processes, including automation. In this episode, Steve emphasizes that change isn’t always easy - especially in AR, where even small shifts can feel significant. Drawing on his experience leading peer roundtables and facilitating team transformations, Steve reveals how to spot and address the resistance that may quietly exist within teams. He offers practical takeaways to help AR leaders support their staff through change, ensuring smoother transitions and more successful implementations.…

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The Value of IOFM Certification: A Journey to Success 9:22

25 weeks ago9:22

9:22

In this inspiring episode, Monica Brooks interviews Jamie Umpleby, a recently certified attendee who shares her journey to achieving certification at the IOFM Fall Conference and Expo. Jamie opens up about her decision to get certified, the experience of taking the class, and the valuable insights she gained along the way. Monica and Jamie discuss the certification process, exploring how the knowledge and skills Jamie acquired can make a difference in her career. Whether you’re considering IOFM certification, or looking for motivation to further your own professional development, this episode offers an inside look at the rewards of investing in yourself and your career.…

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AR Insights in Five: Les Smeyers and Jess Scheer 9:18

26 weeks ago9:18

9:18

In this episode, Jess and Les delve into effective strategies for boosting efficiency within Accounts Receivable. Recorded Live at the IOFM Fall Conference and Expo, they share insights from their experiences, offering listeners a roadmap to tackle common AR challenges, optimize processes, and embrace automation. This episode is a must-listen for AR professionals looking to make impactful changes in their operations. Jess and Les will discuss strategies for streamlining AR workflows, emphasizing time-saving techniques and organizational tips. You’ll learn about key automation tools and how they’re transforming AR processes to improve accuracy and speed. And you’ll hear firsthand accounts of the common obstacles AR teams face and how to approach solutions with confidence.…

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The Path to AP Automation: Insights from Courtney Cote 14:16

27 weeks ago14:16

14:16

In this episode, host Monica Brooks sits down with Courtney Cote, a seasoned Accounts Payable Manager with 16 years of experience in the engineering, manufacturing, and tech sectors. Recorded live at the IOFM Fall Conference and Expo, this conversation dives deep into the journey of AP automation and how it can elevate both processes and careers. Courtney shares her firsthand experiences implementing automated solutions to drive efficiency, accuracy, and compliance in AP. For AP professionals curious about the power of automation and ready to take the next step in their own careers, this episode offers a wealth of practical advice and inspiring thoughts.…

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AR Insights in Five: Jeff Haller and Jess Scheer 11:55

29 weeks ago11:55

11:55

In this engaging episode, join Jeff and Jess as they unpack the top trends and challenges in Accounts Receivable discussed live at IOFM’s Fall Conference and Expo. Together, they explore their innovations driving AR forward and share practical strategies to optimize AR processes. Perfect for AR professionals looking to stay ahead, this episode offers real-world insights and actionable advice. Jeff and Jess will highlight major themes from the conference, from automation to evolving compliance standards in AR. They’ll discuss innovative solutions to common AR challenges, with a focus on improving cash flow and reducing payment delays. You’ll be inspired by their personal stories and experiences on overcoming obstacles and enhancing AR efficiencies in their roles.…

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Safeguarding Your Finances: Talking AP and AR Fraud with Debra Richardson and Monica Brooks 13:51

31 weeks ago13:51

13:51

In this special episode recorded live at the IOFM Fall Conference and Expo, Debra Richardson and Monica Brooks share their expertise and insights into fraud prevention in AP and AR. With decades of combined experience in AP and AR management, Debra and Monica explore the critical importance of fraud protection and the value of IOFM certification for finance professionals. Debra and Monica also share their personal journey as friends who met through IOFM, highlighting the power of professional connections within the finance community. This episode is a must-listen for AP and AR professionals looking to strengthen fraud prevention measures and become certified leaders in their field.…

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AR Insights in Five: George Uko and Jess Scheer 5:28

33 weeks ago5:28

5:28

Join us for a quick, insightful 5-minute episode featuring George and Jess, two thought leaders in Accounts Receivable. Recorded live at the IOFM Fall Conference & Expo, this episode dives into their biggest takeaways from the event, industry lessons learned, and practical insights for AR professionals. George and Jess will share their most impactful moments, including sessions that sparked new approaches and innovative ideas in AR. You’ll gain practical tips from their session takeaways that can help streamline AR processes and improve workflow efficiencies. You’ll also hear about the latest tools, trends, and best practices that are shaping the future of AR.…

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Behind the Spotlight: An Insider’s Guide to Speaking at an IOFM Conference 36:43

40 weeks ago36:43

36:43

Join two of IOFM’s speakers as they take you behind the scenes of their journey to speaking at IOFM. Discover how they got started with IOFM, hear about their upcoming IOFM Fall sessions, and get their insider tips on making the most of your time at the Fall Conference. Whether you’re a first-time attendee or a seasoned pro, this episode will help you prepare for a successful and impactful event!…

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The Key to Aligning Accounts Payable and Procurement 26:40

45 weeks ago26:40

26:40

Although procurement and AP are different stages of the same process, both areas tend to operate in silos, observes Katrina DeProfio-Carroll, a P2P global process owner. While the two departments’ day-to-day goals and the metrics they measure success with differ on the surface, they both have the same overarching objective — to make sure the organization has what it needs when it needs it, which necessitates keeping the vendors happy by paying their invoices on time. DeProfio-Carroll realized that the disconnect between departments in her organization was creating issues, and began by opening lines of communication. Those conversations ultimately informed process improvements designed to relieve pain points on either side of the aisle, but she notes that the important first step was listening and not taking those critiques personally.…

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Embarking on a Successful Automation Journey 21:44

46 weeks ago21:44

21:44

Automation is revolutionizing the way we approach AP, but implementing it successfully requires careful planning and a collaborative team. Rowena Froegel offers her expertise on how to embark on this journey, providing invaluable advice on fostering a positive attitude towards change and ensuring your team embraces automation with enthusiasm. You’ll gain insights into effective strategies for your team to inspire a love for change within your organization, transforming fear into excitement and innovation.…

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Unlocking the Power of Accounts Payable Benchmarking 24:43

48 weeks ago24:43

24:43

Benchmarking is a pivotal tool for any organization looking to stay competitive and efficient. Jennifer Huffman delves into why benchmarking is especially important in the AP industry, offering a comprehensive guide on how to measure your performance against your peers and competitors. Discover how to leverage these insights to drive meaningful change and continuous improvement within your organization. You’ll understand why benchmarking is essential for assessing your AP performance and identifying areas for improvement and gain practical advice on how to take the results of benchmarking and apply them to enhance your AP process. Jennifer also shares strategies for getting her team on board with benchmarking to foster a culture of continuous improvement.…

1
Discovering Synergy Between Accounts Payable and Accounts Receivable 21:59

50 weeks ago21:59

21:59

In many organizations, AP and AR are viewed as separate entities, each with its own set of challenges and objectives. However, Les Smeyers reveals how these two essential functions are, in fact, parts of a greater financial operation. Understanding and leveraging the synergy between AP and AR can lead to more efficient processes, improved cash flow, and stronger overall financial health for your organization. You’ll learn more AP and AR teams can collaborate effectively to align their goals, ensuring seamless financial operations, all while Les shares actional insights based on his extensive experience and background.…

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What to Know About the New IRS Form W-9 23:29

1 year ago23:29

23:29

In March 2024, the IRS quietly released a new version of its Form W-9, “Request for Taxpayer Identification Number and Certification.” Although this revision had been pending for some time, the actual update was introduced with little fanfare. We spoke with tax expert Jason Dinesen to get a better understanding of how the form has changed and what it means for organizations that must collect this information. In this podcast, Dinesen answers these key questions — and more: How has the wording on the form changed and what’s the impact? Do I need to collect a new form from all my existing vendors, or am I good to continue using the ones I already have on file? Do the instructions for the new form clarify any of the confusion around LLCs and how they should be reported? Listen to this highly informative conversation here.…

1
Reflecting on IOFM Spring with Debra Richardson: Key Takeaways and Event History 31:24

1 year ago31:24

31:24

In this episode, we sit down with Debra Richardson, a beloved and long-time speaker at IOFM events. Known for her engaging sessions on fraud prevention, vendor master file management, and the integration of AI in accounts payable, Debra has become a crowd favorite over the years. Join us as Debra shares her journey into the world of public speaking, her extensive experience with IOFM conferences, and why she believes attending these events is crucial for staying ahead in the industry. Whether you're a seasoned professional or new to the field, Debra's insights are sure to inspire and inform. Don't miss this deep dive into the highlights and takeaways from this spring’s conference!…

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Elevate Your Accounts Payable Career: Securing Your Seat at the Table 22:12

1 year ago22:12

22:12

Are you ready to take your AP career to the next level? Join us in this insightful episode as we explore essential strategies to help AP professionals stand out and secure a crucial seat at the decision-making table. We’ll delve into how you can shine in interviews by mastering practical tips and techniques that impress hiring managers and help you land your dream job in AP. We’ll also discuss the qualities that define a true team player and offer insights on enhancing your collaborative skills. Additionally, you’ll learn how to boost your professional presence by effectively communicating your expertise and contributions, ensuring you gain the recognition and influence you deserve.…

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Raising the Profile of AP: Tips and Techniques 25:01

1 year ago25:01

25:01

In this podcast, IOFM Managing Editor Royce Grayson Morse talks to Candace Jaramillo, certified P2P manager at Liberty Oilfield Services and brain-based coach. Jaramillo advises that the first step to creating positivity about AP within an organization is to simply listen — to employees and upper management alike. While taking on her current role, she did just that — and one of the first things she heard was that her accounting executive was losing sleep over problems with the money going out the door. At that point, Jaramillo took the time to sit down individually with each member of her team in order to get a feel for what their problems were. One of her most important discoveries was that people were doing things inconsistently because they had all been trained by different people. Documenting the organization’s processes was the first step toward addressing those disconnects. Jaramillo was also pleased to realize that rather than her team being resistant to change, they were eager for it due to a sense of powerlessness under a previous manager. Trusting and engaging them created an atmosphere of inclusion that helped the team move from feeling undervalued to being real contributors to the organization. For more insights on elevating the profile of AP within your organization, tune into the full podcast.…

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Unclaimed Property Strategies: More Than Simple Due Diligence 22:03

1 year ago22:03

22:03

Unclaimed property expert Jim Sadik talks compliance with IOFM Content Manager Grace Chlosta in this interesting podcast on a topic that impacts most businesses. Organizations usually have at least some uncashed checks or credit balances that need to be managed in accordance with unclaimed property laws, but how they choose to handle them varies. Some companies are strongly motivated to not have to escheat property to the state; others are perfectly happy to escheat the money and let the state handle finding the owner. Practices vary, notes Sadik. The required due diligence of sending a notification letter may not yield much in the way of results. And simply voiding and reissuing checks to see if the payments will clear on a second attempt creates some potential issues. This tactic requires stringent controls to be certain duplicate payments aren’t made, and can make state unclaimed property auditors suspicious if they detect practices that make it appear as though a company is trying to extend the holding period before escheatment becomes necessary. Sadik addresses various approaches to resolving unclaimed property issues prior to escheatment, advising that overall, “Any early intervention is better than waiting for a trail to go cold.”…

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Managing Change When You’re Change Averse 18:39

1 year ago18:39

18:39

When Arecka Mather, APM, had to manage her team through a system conversion, she was particularly challenged. As a person who herself struggles with change, her leadership was essential to the success of the project, but she needed to overcome her own anxiety while getting everyone else on board as well. In this podcast, Arecka talks about her experiences with IOFM Managing Editor Royce Grayson Morse, discussing the obstacles and day-to-day setbacks she and her team encountered during the process, and offering tips for others in similar situations. Maintaining her composure, being brave enough to ask lots of questions, working closely with her crew and being honest about her own challenges were key. Ultimately, teamwork and the ability to laugh throughout the journey brought her organization through a successful transition. Listen to the podcast now to find out more about managing change when it’s not only tough for the team, but for you as well.…

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Revitalize, Optimize, Appreciate: Nurturing Morale, Efficiency, and the Value of Accounts Payable 28:41

1 year ago28:41

28:41

With a team as important and hard-working as Accounts Payable, it is easy for members to feel overworked, overwhelmed, and unmotivated to come to work. As leaders, it’s important to build our teams up, help them utilize unique communication strategies, and think outside the box in order to be efficient. In this episode, we speak to Katie Noto, a Senior Manager of P2P at BDO USA, and delve into the intricacies of revitalizing team morale, optimizing efficiency without solely relying on automation, and appreciating the true value of your role in Accounts Payable. Whether you’re a team leader seeking to transform your workplace culture, a professional eager to streamline operations through a more holistic approach to efficiency, or simply someone who believes in the power of recognizing each individual’s unique contributions, this episode is a must-listen. Katie Noto is a Senior Manager of P2P at BDO USA and a busy working mom. Her passions are leadership, people, and numbers. She works daily to make P2P a profit center while inspiring her team to be the best versions of themselves.…

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Correcting 1099s — What You Need to Know 20:00

1 year ago20:00

20:00

IOFM receives a lot of questions about the process for correcting 1099 filings, and even whether a correction is necessary in the first place. In this podcast, we speak to Jason Dinesen about the circumstances under which it might be necessary to issue one. What if the recipient’s name was spelled wrong? What if the dollar amount or a TIN number was incorrect? What if a check was never cashed? And what should your approach be for correcting a 1099 if the recipient simply requests it? Jason also explains the importance of filing a correction by the deadline, and the method by which it must be filed, whether electronically or in paper form. He adds that the consequences of failing to correct errors or for issuing too many incorrect 1099s in the first place can result in fines for each mistake, an amount which can become consequential for a large organization that produces a lot of these forms. Listen now to discover must-know information about how to meet your filing obligations and avoid the financial impact and IRS scrutiny that comes from non-compliance.…

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Is a Fraudster Romancing You? How to Know and What to Do About It! 34:34

1 year ago34:34

34:34

It’s February, and romance is in the air! However, what you don’t want is for a scammer to woo you into doing something you shouldn’t. Unfortunately, fraudsters are always upping their game and developing new techniques to rip off unsuspecting AP professionals. Some of their latest gambits involve getting close to you on a personal level in order to get you to let your guard down. In this fascinating podcast with Debra R. Richardson, vendor master file expert and certified fraud examiner, and Royce Grayson Morse, IOFM’s managing editor, we explore sneaky new ways those looking to steal from your company attempt to lure you in. One of those techniques involves a form of social engineering called malicious elicitation. Here, the scammer gets information from you in what appears to be a completely innocent manner — but is instead a well-crafted ploy to get you to reveal company information that should be kept confidential. Listen to the podcast to find out how one major company almost fell victim — and learn how to spot these scams. Find out more about the latest “romance” scams: Debra Richardson’s Romance Scam Resources (Debra’s website, P utting the AP in hAPpy ) Online Romance Scams Toolkit Elicitation — A Conversation With Intent The hottest new dating site: LinkedIn (Business Insider) Love Is in the Air And It’s Full of Scammed Money (Kubikle series, YouTube video) A Lesson Learned From a 2020 Tesla Insider Threat (Debra R. Richardson podcast) Russian National Pleads Guilty After Trying to Hack a Human at Tesla (SecureWorld)…

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Leadership vs. Management: How They Both Contribute to Workplace Success 24:27

1 year ago24:27