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The Architecture Of Employee Experience Solutions

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Manage episode 479590725 series 2884717
Content provided by Josh Bersin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Bersin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

The EX market is so dynamic it feels like every tool, vendor, and platform is moving in this direction. In this podcast I describe the three layers of EX and how you can think through what goes where. The three layers are A) the productivity tools layer, B) the workflow or journey tools layer, and C) the core application layer.

If you’re trying to sort out how to configure your core HCM systems to make work easier for people or if you’re building employee portals or journeys, this podcast may help you figure out what’s going on. And of course I talk about the role of ServiceNow, Workday, Oracle, SuccessFactors, Qualtrics, Microsoft, and many other vendors in this market.

Additional Resources

Employee Experience: The Definitive Guide (100+ page study)

Employee Experience: Four Fascinating Facts

Workday People Experience Arrives

SerivceNow: The Workflow Workforce

Not To Be Outdone, ServiceNow Ups The Ante in Employee Experience

Oracle Introduces Employee Experience Platform

The Massive Impact of Microsoft Viva

Employee Experience 4.0: Shortening The Distance From Signal To Action

  continue reading

323 episodes

Artwork
iconShare
 
Manage episode 479590725 series 2884717
Content provided by Josh Bersin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Bersin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

The EX market is so dynamic it feels like every tool, vendor, and platform is moving in this direction. In this podcast I describe the three layers of EX and how you can think through what goes where. The three layers are A) the productivity tools layer, B) the workflow or journey tools layer, and C) the core application layer.

If you’re trying to sort out how to configure your core HCM systems to make work easier for people or if you’re building employee portals or journeys, this podcast may help you figure out what’s going on. And of course I talk about the role of ServiceNow, Workday, Oracle, SuccessFactors, Qualtrics, Microsoft, and many other vendors in this market.

Additional Resources

Employee Experience: The Definitive Guide (100+ page study)

Employee Experience: Four Fascinating Facts

Workday People Experience Arrives

SerivceNow: The Workflow Workforce

Not To Be Outdone, ServiceNow Ups The Ante in Employee Experience

Oracle Introduces Employee Experience Platform

The Massive Impact of Microsoft Viva

Employee Experience 4.0: Shortening The Distance From Signal To Action

  continue reading

323 episodes

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