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Episode 8: Navigating the Commerce Landscape
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In this episode of the Kodaris Community Show, hosts Tony and Margaret are joined by Jamie Reid and Jamie Irvine - both from Parts for Trucks.
Learn about the commerce journey of Parts for Trucks, including the challenges faced with previous platforms, the importance of customer feedback, and the need for robust data management.
The four deep dive into the crawl, walk, run approach to implementing changes and preparing for future technological advancements. The significance of understanding customer needs and the role of human interaction in technology adoption are also key areas where you will gain first hand knowledge of their experience and what they learned along the way.
Key take aways?? Talk to your customers! That simple action could be what you are missing from little or no adoption to driving digital innovation.
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