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Onboarding 2.0: How eXp Realty is Transforming Agent Success with Faster Processes & Better Support
Manage episode 491256727 series 3617368
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Welcome to The LAB, powered by eXp University, where Chief Learning Officer, Bryon Ellington, brings you top eXp Realty agents and leaders, to share their expertise, insights, and strategies to help you thrive in the real estate industry. Whether you're a seasoned professional, a team leader, or just starting out, this podcast is your weekly source of inspiration and knowledge.
π₯ What to Expect:
β Onboarding 2.0: The New Agent Experience β Krista Pacheco, Head of Onboarding at eXp Realty, breaks down the enhanced onboarding process designed to simplify, accelerate, and enhance the agent transition experience.
β Seamless Technology & Workflow Improvements β Learn how eXp has streamlined the Join Application process, reduced emails, improved document execution, and implemented new service level agreements for a faster, smoother onboarding.
β The Sponsorβs Role: How You Can Help β Discover key touchpoints where sponsors can step in to support new agents, ensuring they feel connected, confident, and ready to thrive.
β Onboarding Desk Pilot: Personalizing the Journey β Find out how eXp is using live group sessions, text reminders, and face-to-face interactions to guide agents through systems like Passport, Workplace, MyXP, and KV-Core.
β Expanding the Support Window β From a 14-day check-in to a future 45-day touchpoint strategy, eXp is redefining what a complete onboarding experience looks like.
π New Episodes Every Week! Join us for actionable insights to level up your business and personal growth.
ποΈ This week on eXPU Labs, Krista Pacheco, Head of Onboarding at eXp Realty, joins us to unveil Onboarding 2.0 eXpβs streamlined, faster, and more personalized approach to onboarding. We dive into key updates like workflow improvements, sponsor touchpoints, and the new Onboarding Desk Pilot, plus a sneak peek at innovations coming at eXp Con 2025. Whether you're an agent, team leader, or sponsor, this episode is packed with insights to help you navigate onboarding seamlessly and set up for success! π
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Join us on this journey of growth, inspiration, and real estate mastery. Letβs elevate your career and build a limitless future together!
π₯ Tune in to The LAB Podcast for actionable strategies to elevate your business!
#eXPUlabs #eXpRealty #Onboarding2_0 #RealEstateSuccess #LevelUp #AgentGrowth #RealEstateTraining #eXpCon2025 #TeamBuilding #EntrepreneurMindset #LeadGeneration #RealEstateLife
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