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How Communication Shapes Restaurant Brands and the Stories We Tell (with Danny Klein)
Manage episode 484224386 series 3661285
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In this episode of The Leadership Table, Jason E. Brooks sits down with Danny Klein, Editorial Director of QSR and FSR, to explore how communication, storytelling, and cultural consistency shape great restaurant brands.
🎙 Topics include:
- Why storytelling is more than marketing
- Hiring for culture (not just skill)
- Lessons from Chick-fil-A, Taco Bell, and emerging brands
- How Danny's “CEO to CEO” approach connects the industry
- One fishing tournament story that changed his entire leadership mindset
📍 Recorded via Riverside.fm
📲 Connect with Danny on LinkedIn: https://www.linkedin.com/in/danny-klein-1a230752
🗞 Subscribe to QSR & FSR: https://www.qsrmagazine.com / https://www.fsrmagazine.com
🔔 Subscribe for more leadership insights:
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Until next time—Manage | Lead | Coach | Repeat.
Chapters
1. Introduction to Leadership and Communication in Restaurants (00:00:00)
2. The Evolution of Storytelling in Restaurant Media (00:02:52)
3. Creating Collaborative Spaces for Industry Leaders (00:10:18)
4. Building a Cohesive Team Culture in Restaurants (00:22:20)
5. Cultural Branding and Consistency in Restaurants (00:30:46)
6. The Power of Storytelling in Branding (00:36:09)
7. Lessons from a Fishing Tournament: Leadership Insights (00:48:20)
4 episodes
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