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Ada: AI-First Customer Service with CEO Mike Murchison

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Manage episode 447105168 series 3611124
Content provided by Matt Turck. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Turck or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today we're joined by Mike Murchison, Co-Founder & CEO of AI-native customer service platform Ada, for a talk about about the Ada platform, reinventing customer service in the age of Generative AI, and how AI should be onboarded and trained like an employee.

  continue reading

91 episodes

Artwork
iconShare
 
Manage episode 447105168 series 3611124
Content provided by Matt Turck. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Turck or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today we're joined by Mike Murchison, Co-Founder & CEO of AI-native customer service platform Ada, for a talk about about the Ada platform, reinventing customer service in the age of Generative AI, and how AI should be onboarded and trained like an employee.

  continue reading

91 episodes

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