E66: Stephen Yalof CEO of Tanger | How to Build High-Trust Teams & Future-Proof Retail

The Matthews Mentality Podcast

In this episode of the Matthews Mentality Podcast, we sit down with Stephen Yalof, CEO of Tanger, to discuss his journey from transactional real estate to leading a major retail company. Stephen shares valuable insights on leadership, the importance of trust within a team, and the evolution of the retail industry post-COVID. From his early days influenced by his father’s career at Macy’s, to his significant roles at Gap and Ralph Lauren, and eventually his transition to CEO during a global pandemic, Stephen offers a wealth of experience and knowledge. Listeners will also hear about Tanger's innovative use of customer data and AI to stay ahead in the retail market, and the future of shopping centers in an evolving consumer landscape. This episode is packed with practical advice for young professionals and seasoned executives alike.

00:00 Introduction

01:31 Welcome to the Podcast

01:45 Stephen's Background and Career

04:44 Insights on the Retail Industry

07:14 Leveraging Data and AI in Retail

14:28 Stephen's Early Life and Influences

17:44 Career Journey and Key Successes

29:08 Transitioning to Management

29:30 Taking on European Business

30:03 Building and Managing a Team

30:36 Overcoming Adversity in Career

31:11 Challenges of Letting Go

34:07 Scaling and Trusting the Team

35:50 Becoming CEO of Simon and Tanger

37:56 Navigating COVID-19 Challenges

40:58 Adapting to New Retail Realities

41:55 Personal Drivers and Motivations

45:57 Advice for Young Professionals

50:57 Best Career Advice Received

53:07 Valuable Resources and Hobbies

57:04 Conclusion and Final Thoughts