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CONFLICT-IQ™ for Mediators with Yvette Durazo [Ep. 19]
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As a mediator, chances are you are familiar with EQ and IQ, but do you know about CONFLICT-IQ™? In this episode, Yvette Durazo--the founder of Unitive Consulting and author of CONFLICT INTELLIGENCE QUOTIENT "CONFLICT-IQ™"; The Missing Piece to Turbocharge Conscious Leaders' and Organizations' Emotional Intelligence--discusses the "what", "how" and "why" of CONFLICT-IQ™ for mediators. Episode highlights include:
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- An overview of CONFLICT-IQ™ and the behaviors of someone who has CONFLICT-IQ™
- How CONFLICT-IQ™ shows up with online and text-based communication
- Why mediators need to know their own CONFLICT-IQ™
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