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AI with Insight: Tapping Associations' Expertise with Aaron Novelle

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Manage episode 487037355 series 3481909
Content provided by Higher Logic. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Higher Logic or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Our guest on this episode of The Member Engagement Show is Higher Logic’s own Senior Product Manager, Aaron Novelle. Aaron has been a leader in the development of AI enhancements to the Higher Logic Thrive platform. With those enhancements now in beta, we wanted to catch up with Aaron about how associations can leverage AI to continuously improve the member experience. Topics covered include:

  • What Higher Logic AI tools are available now and what’s on the horizon.
  • What AI search assistants are and what they can do when connected to online communities.
  • A primer on RAG (Resource Augmented Generation) LLMs vs. the global LLMs that power general AI tools like ChatGPT.
  • How associations can deploy AI while keeping their data safe.
  • Associations as the bastions of specific expertise and knowledge.
  • The importance of aggregating and categorizing your association’s knowledge base - and how to make that easier.

Some Helpful Links:

Learn About Higher Logic's AI Search Assistant (and Turn it On in Your Community!)

Higher Logic's AI Toolkit

ASAE Webinar: Embracing AI Safely (with Higher Logic's Amanda DeLuke)

  continue reading

97 episodes

Artwork
iconShare
 
Manage episode 487037355 series 3481909
Content provided by Higher Logic. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Higher Logic or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Our guest on this episode of The Member Engagement Show is Higher Logic’s own Senior Product Manager, Aaron Novelle. Aaron has been a leader in the development of AI enhancements to the Higher Logic Thrive platform. With those enhancements now in beta, we wanted to catch up with Aaron about how associations can leverage AI to continuously improve the member experience. Topics covered include:

  • What Higher Logic AI tools are available now and what’s on the horizon.
  • What AI search assistants are and what they can do when connected to online communities.
  • A primer on RAG (Resource Augmented Generation) LLMs vs. the global LLMs that power general AI tools like ChatGPT.
  • How associations can deploy AI while keeping their data safe.
  • Associations as the bastions of specific expertise and knowledge.
  • The importance of aggregating and categorizing your association’s knowledge base - and how to make that easier.

Some Helpful Links:

Learn About Higher Logic's AI Search Assistant (and Turn it On in Your Community!)

Higher Logic's AI Toolkit

ASAE Webinar: Embracing AI Safely (with Higher Logic's Amanda DeLuke)

  continue reading

97 episodes

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