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CRM and the evolution of buyer behavior, with Thomas Manders

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Manage episode 481749205 series 1248037
Content provided by MSDynamicsWorld.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MSDynamicsWorld.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This episode is sponsored by Coffee + Dunn.

As buyer behavior has evolved, sales and marketing teams have tried to keep pace. Understanding buyer behavior remains key, says our guest, Thomas Manders, CEO of Microsoft partner Coffee + Dunn, but data gathering and contextualizing insights for sellers have proved a challenge for some firms.

In this episode, Thomas shares examples of business processes that Dynamics 365 users can execute on today, including steps that can bring sales and marketing teams closer together. We also discuss some of the latest Dynamics 365 Customer Insights marketing capabilities and what the Coffee + Dunn team is watching for in Microsoft's D365 road map.

More from Coffee + Dunn:

  continue reading

320 episodes

Artwork
iconShare
 
Manage episode 481749205 series 1248037
Content provided by MSDynamicsWorld.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MSDynamicsWorld.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This episode is sponsored by Coffee + Dunn.

As buyer behavior has evolved, sales and marketing teams have tried to keep pace. Understanding buyer behavior remains key, says our guest, Thomas Manders, CEO of Microsoft partner Coffee + Dunn, but data gathering and contextualizing insights for sellers have proved a challenge for some firms.

In this episode, Thomas shares examples of business processes that Dynamics 365 users can execute on today, including steps that can bring sales and marketing teams closer together. We also discuss some of the latest Dynamics 365 Customer Insights marketing capabilities and what the Coffee + Dunn team is watching for in Microsoft's D365 road map.

More from Coffee + Dunn:

  continue reading

320 episodes

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