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π Where Should You Outsource in 2025?
Manage episode 481171526 series 3610015
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Not all regions are created equal when it comes to building high-performing remote teams.
In this new Nearshore Cafe Podcast short, I spoke with global BPO executive Stewart Wolfenson, who broke down how cultural and operational strengths vary across:
β Philippines β Service-first mindset. Perfect for support and customer care.
β Dominican Republic β Fast-paced, energetic, and ideal for outbound sales roles.
β Eastern Europe β Highly technical, adaptive, and excellent for problem-solving and dev-heavy work.
π The takeaway?
Outsourcing isnβt just about costβitβs about alignment. Cultural fit + task-specific strengths = higher ROI.
π§ Watch the full short here β https://youtu.be/ooiXOH1XD-A
π‘ From time zones to team traits, this clip is a must-watch for any founder, COO, or HR leader building globally in 2025.
#Nearshoring #GlobalTalent #RemoteTeams #OutsourcingStrategy #BPO #StaffAugmentation #PhilippinesBPO #EasternEuropeTech #DominicanRepublic #Leadership #PluggTechnologies #NearshoreCafe
π’ Donβt forget to LIKE, SUBSCRIBE, and TURN ON NOTIFICATIONS for more insights on Latin Americaβs growing tech scene! π§π₯
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π Connect With Us
π Stay Connected:
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Host: Brian Samson | LinkedIn: https://www.linkedin.com/in/briansamson/
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Sponsor: Plugg Technologies | PLUGG.tech
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π΅ Spotify podcast: https://open.spotify.com/show/6KYcgpmN77fJm6B25469B8
π Website: https://www.nearshorecafepodcast.com/
π₯ LinkedIn: https://www.linkedin.com/company/the-nearshore-cafe
ποΈ Apple Podcast: https://podcasts.apple.com/us/podcast/the-nearshore-cafe/id1775525954
Chapters
1. Introduction to Stuart Wolfensohn (00:00:00)
2. Career Journey and BPO Experience (00:01:41)
3. Global BPO Operations Across Cultures (00:04:47)
4. Latin America's Strategic Advantage (00:07:14)
5. BPO & M&A Trends in Nearshoring (00:11:33)
6. Global Cities and Business Culture (00:17:08)
7. Real Madrid and Business Philosophy (00:20:14)
70 episodes
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