Could AI Make You Love Your Job?

The Next Innovation

In this episode, senior tech correspondent and host Samantha Murphy-Kelly explores the gamification trend in the workplace. Some companies have recently resorted to points and rewards systems as a way to incentivize employees. But this can lead to a slippery slope. Workhuman, an Irish company specializing in helping companies around the world uplift workers, has instead created a platform that recognizes and celebrates employee efforts. Jesse Harriott, the head of Workhuman’s iQ, gives an inside look into how artificial intelligence and data analytics power their unique and innovative recognition program. Dr. Jessica Kriegel, a workplace culture expert, shares insight into the loneliness epidemic and why employees feel disconnected from their employers. Plus, Dr. Hazel Grünewald, professor of organizational behavior at Germany’s ESB Business School at the University of Reutlingen explains the underlying concerns of gamification.