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Getting Siri-ous About Customer Support - 003
Manage episode 419864413 series 3576000
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The Original Source is a podcast by Copyleaks.
In this episode, our host, Shouvik Paul, is joined by Copyleaks' VP of Customer Success, Brooke Weinbaum, to discuss the use of AI in the CS world. They delve into critical discussions on the impact of language learning models on education, customer success, and the tech industry. Join them as they explore the realities of working with AI, the potential of AI in customer service, and the importance of human intervention in the age of automation.
Additionally, the duo discuss:
- Google’s Gemini Fiasco.
- The launch of Claude 3.
- A new AI music solution!
- Does AI plagiarise?
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// 'The Original Source' is a Copyleaks podcast //
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