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Episode 05 with Brian Greene and John Hoyt of Nationwide Insurance
Manage episode 312173322 series 3229580
This week we talk with Brian Greene and John Hoyt, both both members of the user experience team at Nationwide Insurance.
We discuss the challenges of working with such a big team, how they promote performance across departments, managing user expectations and improving perception of speed by designing feedback mechanisms, and more.
Show Links:
12 episodes
Manage episode 312173322 series 3229580
This week we talk with Brian Greene and John Hoyt, both both members of the user experience team at Nationwide Insurance.
We discuss the challenges of working with such a big team, how they promote performance across departments, managing user expectations and improving perception of speed by designing feedback mechanisms, and more.
Show Links:
12 episodes
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