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Episode 05 with Brian Greene and John Hoyt of Nationwide Insurance

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Manage episode 312173322 series 3229580
Content provided by Tim Kadlec & Katie Kovalcin, Tim Kadlec, and Katie Kovalcin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tim Kadlec & Katie Kovalcin, Tim Kadlec, and Katie Kovalcin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This week we talk with Brian Greene and John Hoyt, both both members of the user experience team at Nationwide Insurance.

We discuss the challenges of working with such a big team, how they promote performance across departments, managing user expectations and improving perception of speed by designing feedback mechanisms, and more.

Show Links:

  continue reading

12 episodes

Artwork
iconShare
 
Manage episode 312173322 series 3229580
Content provided by Tim Kadlec & Katie Kovalcin, Tim Kadlec, and Katie Kovalcin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tim Kadlec & Katie Kovalcin, Tim Kadlec, and Katie Kovalcin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This week we talk with Brian Greene and John Hoyt, both both members of the user experience team at Nationwide Insurance.

We discuss the challenges of working with such a big team, how they promote performance across departments, managing user expectations and improving perception of speed by designing feedback mechanisms, and more.

Show Links:

  continue reading

12 episodes

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