Build a Collaborative Workplace Culture with the Conflict Continuum

The People Performance Podcast - Brought to you by T2

James Cooper, Tracy Roberts and Elly Colvin explore the Challenge Continuum, a powerful framework that shifts the narrative from conflict to healthy challenge, enhancing psychological safety and team dynamics.

Through engaging discussions and real-life examples, we uncover strategies to deliver and receive feedback effectively, even in high-pressure environments. Learn how to establish a culture of open communication, build trust, and foster growth in your organisation.

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Chapters

1. Introduction and Setting the Stage (00:00 - 02:00)
• Introduction of the hosts including T2’s newest Consultant, Elly Colvin followed by an overview of the episode’s topic.
2. Understanding the Challenge Continuum (02:01 - 07:00)
• Explanation of the Challenge Continuum and its relevance in leadership and communication.
3. From Conflict to Healthy Challenge (07:01 - 15:00)
• Discussion on how to reframe conflict as a challenge and the psychological benefits.
4. Building Psychological Safety in the Workplace (15:01 - 23:00)
• Strategies for fostering an environment where employees feel safe to express concerns and give feedback.
5. Real-Life Scenarios and Examples (23:01 - 30:00)
• Hosts share real-life examples of managing feedback and challenges in professional settings.
6. Effective Communication Techniques (30:01 - 37:00)
• Practical tips on how to communicate effectively, even in difficult situations.
7. Cultural and Contextual Considerations (37:01 - 42:00)
• Discussion on the impact of cultural differences on communication styles and conflict resolution.
8. Final Thoughts and Takeaways (42:01 - 43:32)
• Summary of key insights and actionable steps for listeners to apply in their own work environments.

Recommended Listening:

Conducting Cultural Surveys: Turning Insights into Tangible Change

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Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000638146450

How to Build a High-Performing Team: Attributes, Dynamics & Communication

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Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000658124940

The 5 Dysfunctions of a Team Dissected: Conflict

Spotify: https://open.spotify.com/episode/4NoAu3XQC3HcC0j6T8ouLc?si=Upqig7vtRw2O1nAcuxnIGw

Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000547870515

Active Listening Techniques You Need To Silence Advice Monsters

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Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000650644299