EP287: Solving Big Problems Generates Big Money & More Importantly, Legacy

The Pond Digger Podcast

Eric and guests share real experiences from their contracting businesses, focusing on problem-solving and sales strategies that actually work in the field.

In this episode, you'll hear about:

Active Listening as a Sales Tool - Why understanding a client's underlying motivations and problems matters more than jumping straight to solutions or competing on price alone.

Client Engagement Stories - Real anecdotes showing how deeper conversations with clients can uncover larger projects and create happier customers.

Communication Superpowers - How effective communication and understanding different personality types separate true salespeople from order takers in the contracting world.

Handling Difficult Situations - Practical advice on dealing with challenging clients and negative reviews while maintaining your standards and pricing.

Standing Your Ground - Why it's crucial to hold firm on pricing and avoid giving away free services, even when facing pushback.

Resources:

• Contractor Sales Secrets: ContractorSalesSecrets.com
• Fitz Fish Ponds: Koi Trips
• Book A Call With Triplett: Call with Triplett
• The Pond Digger: https://theponddigger.com/
• LA Pet Fair: https://www.lapetfair.com/
• Atlantic-Oase: https://www.atlantic-oase.com/
• Helix Pond Filtration: http://helixpondfiltration.com/
• TWT Contractor Circle (Facebook Group): TWT Contractor Circle
• TWT Contractor Power Circle (Facebook Group): TWT Contractor Power Circle
• The Pond Digger Instagram: Instagram
• The Pond Digger Facebook: Facebook
• Train With Triplett TikTok: TikTok
• EasyPro Pond Products: https://easypro.com/