S01-E05 - Emotional Inclusion Transforming Profit & People

The Power Within

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What if the secret to business success isn't putting profits first, but prioritising the emotional wellbeing of your team? Mollie Rogers, General Manager of Longchamp in Singapore and Malaysia, challenges conventional business wisdom with her revolutionary approach to leadership.
From an unexpected start on the shop floor of Longchamp's Madison Avenue, New York store to becoming a regional leader in Asia for the prestigious French fashion house, Mollie's journey demonstrates how understanding retail from the ground up shapes authentic leadership. Her pivotal moment came during COVID when she fully embraced "humanistic leadership," putting emotional inclusion into action as a core organisational value.
"There's no such thing as splitting our home selves from our work selves," Mollie explains, rejecting the Industrial Revolution mindset that still dominates many workplaces. At Longchamp, this philosophy manifests in tangible ways - from a "Zen Den" where employees can rest or meditate to a hybrid work model designed with employee input. When questioned about business impact, she quotes Richard Branson: "Clients do not come first, employees do. If you take care of your employees, they will take care of your clients."
Mollie's passion extends beyond her corporate role. As author of the book 'Emotional Inclusion" and founder of a not-for-profit organisation by the same name, she provides organisations with practical frameworks for prioritising emotional wellness. Her approach involves modelling vulnerability as a leader, creating psychological safety that empowers teams to bring their authentic selves to work.
Working within Longchamp's 4th generation family-owned structure has allowed Mollie's leadership philosophy to thrive without quarterly pressures, creating continuity in thinking and ethos. The company's values of authenticity and optimism perfectly align with her leadership approach, demonstrating how businesses can maintain their unique identity while serving diverse demographics.
Ready to transform your approach to leadership? Listen now to discover how emotional inclusion can revolutionise your workplace culture and drive sustainable business success.

Tune in for an inspiring conversation that will leave you equipped with the tools to lead with confidence, overcome obstacles and unlock The Power Within

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Chapters

1. Introduction to Molly Rogers (00:00:00)

2. From Shop Floor to Leadership (00:09:55)

3. Emotional Inclusion in the Workplace (00:16:40)

4. Remote Work and Workplace Wellbeing (00:23:12)

5. Humanistic Leadership and Authenticity (00:32:33)

6. Innovative Retail Experience at Longchamp (00:42:23)

7. Personal Leadership Philosophy (00:50:25)

8. Finding Purpose and Life Advice (00:54:52)