146 - What are the practical steps to build a culture?

The question is

#MBA #Business #Thinking Focus #Change #Continuousimprovement #Creativity #Culture #Leadership #Planning #Productivity #Goals #paul hutchinson #Think

1:00:22

Join us for an engaging episode of The Innovators and Investors Podcast, hosted by Kristian Marquez, where we explore the vibrant intersection of technology, investment, and entrepreneurship. This week, Kristian welcomes two dynamic guests: Kevin Weber, Managing Director at Amex Ventures, and Ayal Karmi, Co-founder and CEO of Nakuda. In this episode, Kevin shares his fascinating career journey, including his transition from corporate finance and M&A to venture capital at Amex Ventures, where he focuses on early-stage investments in sectors like fintech, AI, and cybersecurity. As Kevin describes his investment thesis, he emphasizes the importance of strategic partnerships and the alignment of their investments with American Express’s core business objectives. Our conversation then shifts to Ayal Karmi, who delves into the innovative solutions Nakuda is bringing to the market. As the company pioneers a system for AI agents to make seamless payments online, Ayal discusses the challenges and opportunities in automating the checkout process and enhancing transaction authenticity. Listeners can expect to gain valuable insights into the investment landscape, the evolving field of AI agents, and best practices for founders seeking to navigate the venture capital space. Furthermore, Kevin and Ayal offer advice on how to approach corporate venture capital, the significance of understanding investor expectations, and the future of agentic payments. Don’t miss this enlightening discussion that highlights the transformative power of technology and the shared mission of fostering innovation in today’s rapidly evolving market. Subscribe now to stay updated on the latest insights and trends in the world of innovation and finance! For more details, visit our website and read Ayal’s insightful blogs on Substack, https://substack.com/@nekuda? about autonomous payments to stay informed about the latest in AI technologies. Enjoy the episode! Learn more about Kevin's work https://www.americanexpress.com/us/business/american-express-ventures/ Connect with Kevin on LinkedIn https://www.linkedin.com/in/kevin-weber-b77b8028/ Think you'd be a great guest on the show? Apply https://finstratmgmt.com/innovators-investors-podcast/ Want to learn more about Kristian Marquez's work? Check out his website at https://finstratmgmt.com/…

about a year ago 18:56

MP3•Episode home

In this podcast, Richard and Ricky explore some practical things you can do to build the culture in your organisation.

Org Culture is a big topic, and often you can get lost in the plethora of models and ideas. Culture feels big and something the most senior people have to take action on. Yet there are some simple, practical steps that any of us can take to improve the culture, even if it is just for our team.

From establishing the group's purpose, discovering the values, and aligning the business practices around measurement, reward and processes, manager have much more control over the culture of their team than they might believe.

99 episodes

146 - What are the practical steps to build a culture?

The question is

published about a year ago

MP3•Episode home

In this podcast, Richard and Ricky explore some practical things you can do to build the culture in your organisation.

99 episodes

#MBA #Business #Thinking Focus #Change #Continuousimprovement #Creativity #Culture #Leadership #Planning #Productivity #Goals #paul hutchinson #Think

All episodes

The question is

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147 - How do leaders help their teams embrace new ways of working? 23:10

12 days ago23:10

23:10

Sometimes, it feels like the workplace has become a place of constant change, with technology, economics and societal changes driving the need for teams to adapt how they work to meet changing needs constantly. Leaders who can help their teams embrace new ideas and working practices can drive the performance of their teams while at the same time protecting those they work with from the stress we feel when change is imposed on us. In this episode of The Question Is, Ricky and Graham explore the leader's role in preparing their team in advance, creating a culture where change is embraced, not fought. They offer simple, practical steps, from explaining the change's purpose to creating a clear vision of how the new ways of working will actually work. If you have teams that are experiencing change, this podcast will help you help them.…

The question is

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146 - What are the practical steps to build a culture? 18:56

7 weeks ago18:56

18:56

In this podcast, Richard and Ricky explore some practical things you can do to build the culture in your organisation. Org Culture is a big topic, and often you can get lost in the plethora of models and ideas. Culture feels big and something the most senior people have to take action on. Yet there are some simple, practical steps that any of us can take to improve the culture, even if it is just for our team. From establishing the group's purpose, discovering the values, and aligning the business practices around measurement, reward and processes, manager have much more control over the culture of their team than they might believe.…

The question is

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145 - What Can I Do To Build Rapport Quickly? 17:41

10 weeks ago17:41

17:41

What can I do to build rapport quickly? Rapport is a key skill when building relationships, when influencing others, and when collaborating, in fact, any time you want or need to engage with someone. Ricky asks our resident psychologist, Paul, about practical ways to instantly build rapport. Together, they explore crucial elements to make rapport-building easy and impactful and get your connection off on the right foot. If you want to avoid friction and get stuff done more easily, you almost always need to form a connection with your team, coworkers, suppliers and customers. Tune in for practical takeaways you can put into action immediately.…

The question is

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144 - How can I create trust between teams that don't get on? 29:33

12 weeks ago29:33

29:33

We like to think that all the teams in our organisation are aligned, collaborating effectively, and working in harmony. In an ideal world, all of our teams' passion and energy would be combined against the external world, beating competitors and solving problems that get in the way. In reality, under pressure, we often turn on the groups closest to us. Not because they are the problem but because they are visible and identifiable. It is hard to blame people we can't identify, so we find an 'enemy' we can name, which can be as simple as the team down the corridor. Sales get frustrated with Service, Manufacturing with Supply Chain, and the front line with Leadership. When the in-fighting bubbles over from noise to frustration, you need to deal with it before all the energy (time and talent) of your team is focused on internal battles and not directed towards delivering the outcomes you require. In this podcast, Ricky and Paul explore how teams get themselves into this position, and when you find yourself dealing with this, what steps bring alignment and harmony back to your world? Frances Frei - How to build (and rebuild) trust. TED.com https://www.ted.com/talks/frances_frei_how_to_build_and_rebuild_trust…

The question is

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143 - How can we make decisions when we disagree? 23:40

16 weeks ago23:40

23:40

When different opinions appear in the decision, the easy answer is to push the decision up. Let the boss decide. There are two issues with this strategy. Firstly, while the boss will probably engage with the process, they will also hate it. They have enough to do without having to make decisions for warring teams. Plus, it never reflects well on those asking. The bigger issue is when the team is in a matrix, and there is no obvious boss to pass the buck to. Then, the team has to find a way or risk the consequences of no (or late) decision! In this episode of the podcast, Richard and Paul explore strategies that will help teams that disagree find solutions. From agreeing on where you agree to reciprocal behaviours, this podcast outlines strategies that you can use to create consensus and momentum.…

The question is

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142 - How can I ensure my managers have the 'big' conversations with their team members. 18:20

18 weeks ago18:20

18:20

Here is another podcast that examines the questions that regularly arise in our work. This time, Richard and Ricky consider why managers might avoid some of the more big (difficult) conversations that are needed between manager and team members. Often, senior managers assume that these conversations are happening, only to find out as issues escalate that a culture of over-politeness or hoping things will sort themselves out if we ignore them for long enough has sowed ambiguity and misunderstanding. Why do these conversations feel so difficult for managers, and what can we do to ensure that they happen early, ensuring small problems never get to become critical issues? Richard and Ricky mention a great book on structuring these challenging conversations: Grenny J., Patterson K., McMillan R., Switzler A. and Gregory E. (2021) Crucial Conversations (Third Edition): Tools for Talking When Stakes Are High. McGraw Hill…

The question is

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141 - How can we build trust with remote and hybrid teams? 23:14

20 weeks ago23:14

23:14

In this podcast, Paul and Richard tackle one of the questions we have been asked a lot since the pandemic ended - How do you build trust between team members and teams that don’t spend that much time in the office. Building trust between individuals and groups is far more complex than many of us realise because we do it so easily when we are together. We build trusting relationships through the micro-moments we spend together: before meetings, over lunch, getting coffee and in quick informal interactions. We also build trust through working together. It is the combination of both these types of trust that forms the relationships that we need to work together. As leaders, we must change how our teams interact to ensure that the trust we need to achieve our goals is actively built so our teams can leverage trust when things get tough.…

The question is

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140 - How can I do this all over again? 23:02

29 weeks ago23:02

23:02

The coaching question in this podcast might not be as common as others we have covered, but it is one we can personally relate to. Regardless of your role or expertise, there are times when we give it our all, putting everything we have to get something over the line, then we reset to the start and have to go again. Sales targets reset each year, project manager complete their delivery only to get a new project, software engineers get the release out the door, and then start working on a new feature. Paul promised you a quote: "He who has a why to live for can bear almost any how.” This quote is by Friedrich Nietzsche and is discussed in Victor Frankl's work. Ricky and Paul explore what it takes to reset, sometimes overnight, and find the energy to go again.…

The question is

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139 - How can I be less of a people pleaser? 30:33

31 weeks ago30:33

30:33

This episode continues our series of common topics from coaching conversations. In this episode, Paul and Graham consider the idea of 'people pleasing' - being helpful to the point of thier own detriment. From understanding the difference between helpfulness and people pleasing, through to how to say no to the boss, Graham and Paul talk about what might be driving some of these behaviours and shat are the simple strategies that you can adopt to ensure you find the balance between helping and supporting the people around you, and ensuring that you protect your own time and wellbeing.…

The question is

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138 - How do I stop feeling so tired? 28:57

33 weeks ago28:57

28:57

As we continue our mini-series of common topics from coaching conversations, in this podcast, Ricky and Paul explore why sometimes people feel drained at work, leaving them with an overall feeling of being tired. Clearly, at times, we can all burn the candle at both ends, but in coaching situations, this is often a sign of something deeper going on. From doing work that is draining to the unintended consequences of the habits we adopt when our workload goes up, Ricky and Paul explore some potential causes and strategies to help maintain us through these peak times.…

The question is

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137 - How will I know when it is time to change roles? 22:33

35 weeks ago22:33

22:33

As part of our series of questions often raised in coaching conversations, in this episode of The Question Is, Paul and Graham explore the often asked, without ever being actually said, question: How do I know if I should change roles? Being ready to move on from your current role can be challenging. From not feeling like you have finished what you needed to do in the role to not feeling ready for the next role, changing jobs can be difficult and anxiety-inducing. There is rarely a good time to change roles, with opportunities presenting in manual ways at inappropriate times. Graham and Paul share their experience and pose the questions you need to ask yourself about opportunity, growth, and passion, which will help you understand when it is time to move, even when that might not have been in your plan.…

The question is

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136 - Why is this leadership role harder than my last one? 19:57

37 weeks ago19:57

19:57

Every leadership role you undertake is slightly different. Different people, different problems, different cultures, maybe just a different time and place. Our ability to lead can be as much about the context or situation we find ourselves in as it is the skills we bring to the party! As part of our series of questions commonly raised in our coaching practice, Ricky and Paul explore the situation that many people find themselves in: doing the things that have always worked for them and finding that, for some reason, this time,, they do not get the outcomes they envisaged.…

The question is

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135 - Why do I find giving feedback so difficult? 16:34

43 weeks ago16:34

16:34

Feedback has been described as the breakfast of champions, but giving feedback can be one of the toughest things we have to do, with many people avoiding giving feedback if they possibly can. In this, another podcast in our series of questions from coaching conversations, Ricky and Graham focus on why some people find it so difficult to give good feedback and how developing your technique around feedback is a vital leadership skill. From why we find feedback so difficult, through to models and structures to make you better at feedback - if you want to help the people around you be better at what they do, then this podcast is for you.…

The question is

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134 - How do I say no (to senior people)? 24:33

45 weeks ago24:33

24:33

Paul and Graham tackle saying no in this latest episode of the podcast where we look at the questions that are frequently raised in coaching sessions. Saying no, especially to the boss, is one of the things most of us find hard to do. From the desire to say yes to the mindset that makes it okay to say no when that is the right thing to do, this episode explores all the aspects of saying no and offers some simple strategies to help you navigate these difficult conversations without ever having to actually say no.…

The question is

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133 - How do I deal with a bad boss? 25:03

46 weeks ago25:03