Future-Ready Salons: Tech, Truth & The Next Era with Gordon Miller

The REFINE Network

In this episode, Gordon Miller returns to the podcast for a thought-provoking conversation on the future of the beauty industry. From tech innovations like AI agents and intuitive salon systems to the realities of leadership, mentorship, and financial transparency, Gordon shares powerful insights rooted in decades of experience.
We talk about:
• What tech really means for salon owners (and how to embrace it)
• The shift from manual management to intuitive automation
• The danger of unrealistic messaging in beauty education
• How leadership today can better serve future generations
• And why kindness, context, and clarity still matter most
This isn’t just a conversation about trends—it’s about building a sustainable, empowering future for salon professionals at every stage.
Whether you're a new stylist, a seasoned owner, or somewhere in between, this episode will leave you thinking deeper about what’s next.
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🎙 Guest: Gordon Miller, https://www.socialbeautymakers.com/
00:00 – Intro & Icebreaker: You’re given a personal assistant for life, and they can only do one thing. What are they doing?
05:09 – How Gordon Hopes to Be Remembered in the Industry
06:28 – What Salon Owners Should Be Focused on Right Now
08:57 – What’s Working in Salons Today
12:26 – Integrating Tech Without Losing Human Connection
15:22 – How Salon Education Is Evolving
19:37 – What Holds Leaders Back from Growth
23:48 – Advice for Overwhelmed Salon Owners
30:12 – Where to Connect with Gordon