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Micro-Interactions: The Key to Credit Union Growth in 2025
Manage episode 462349034 series 3036916
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What is a micro-interaction, and why should credit unions care? Fintech growth and business transformation strategist Samantha Paxson joins us on The Remarkable Credit Union podcast to discuss how credit unions could benefit from focusing less on big loans and focusing more on daily financial activities.
We talk about how frequently used financial tools and services, like debit cards and P2P payments, not only help keep your credit union top of mind for members but also help keep member financial wellness front and center for your credit union. We also unpack this month’s BIG question:
When it comes to sustainable growth, what underutilized, high-impact strategies should credit unions be pursuing in 2025?
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