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How to Get Your Restaurant Guests to Come Back Again and Again

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Manage episode 485437501 series 2799266
Content provided by David Scott Peters. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Scott Peters or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Let’s be real — this industry is tough. In today’s podcast episode of The Restaurant Prosperity Formula, I dive deep into one of the most make-or-break elements of restaurant success: the guest experience. With fewer guests walking through the door and competition tighter than ever, delivering a memorable visit isn’t optional — it’s survival. Episode 125 is a masterclass in creating experiences so remarkable your guests can’t wait to come back. I explore what truly defines hospitality, why vague standards are your silent killer, and how lazy hiring — not “this generation” — is often the real problem. Whether you’re struggling to retain staff or haunted by bad Yelp reviews, this episode is your roadmap to turning things around.

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

👍 Book a Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Margin Edge: http://www.marginedge.com/dsp

Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com

  continue reading

125 episodes

Artwork
iconShare
 
Manage episode 485437501 series 2799266
Content provided by David Scott Peters. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Scott Peters or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Let’s be real — this industry is tough. In today’s podcast episode of The Restaurant Prosperity Formula, I dive deep into one of the most make-or-break elements of restaurant success: the guest experience. With fewer guests walking through the door and competition tighter than ever, delivering a memorable visit isn’t optional — it’s survival. Episode 125 is a masterclass in creating experiences so remarkable your guests can’t wait to come back. I explore what truly defines hospitality, why vague standards are your silent killer, and how lazy hiring — not “this generation” — is often the real problem. Whether you’re struggling to retain staff or haunted by bad Yelp reviews, this episode is your roadmap to turning things around.

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

👍 Book a Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Margin Edge: http://www.marginedge.com/dsp

Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com

  continue reading

125 episodes

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