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The Future of Retail: Harnessing UGC, AI & Sustainability

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Manage episode 465120881 series 2814928
Content provided by The Retail Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, Keith Nealon, CEO of Bazaarvoice, dives into how brands can leverage user-generated content (UGC) and artificial intelligence (AI) to boost consumer trust and drive retail success. Discover how sustainability, ethical practices, and innovative AI tools are reshaping the consumer journey—from product discovery to purchase. Tune in for actionable insights, key data points, and a deep dive into the future of social shopping.

Key Timestamps & Highlights:

• 00:00 – Intro & Sustainability in Retail

• 01:03 – Keith’s Background & Bazaarvoice Overview

• 02:20 – UGC & Consumer Behavior Insights

• 03:15 – AI Tools & Innovations

• 06:00 – Social Listening & Future Trends

Key Quotes: “When consumers do the talking, trust and sales follow.”

Links: Visit our website: www.retailnews.ai

  continue reading

102 episodes

Artwork
iconShare
 
Manage episode 465120881 series 2814928
Content provided by The Retail Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, Keith Nealon, CEO of Bazaarvoice, dives into how brands can leverage user-generated content (UGC) and artificial intelligence (AI) to boost consumer trust and drive retail success. Discover how sustainability, ethical practices, and innovative AI tools are reshaping the consumer journey—from product discovery to purchase. Tune in for actionable insights, key data points, and a deep dive into the future of social shopping.

Key Timestamps & Highlights:

• 00:00 – Intro & Sustainability in Retail

• 01:03 – Keith’s Background & Bazaarvoice Overview

• 02:20 – UGC & Consumer Behavior Insights

• 03:15 – AI Tools & Innovations

• 06:00 – Social Listening & Future Trends

Key Quotes: “When consumers do the talking, trust and sales follow.”

Links: Visit our website: www.retailnews.ai

  continue reading

102 episodes

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