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Breaking Through Barriers: AI, KPIs and Seamless Experiences (Ep. 5)
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Welcome to the RightNOW podcast, hosted by Derek Distin, Sr. Director of Customer Experience for Rightworks. In Episode 5, Derek talks with SafeSend Co-founder and Chief Growth Officer, Andrew Hatfield. The two talk about the virtues of a frictionless experience, barriers to industry growth, AI and KPIs and how accounting firms can use automation and consolidation to uplift client experiences.
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Learn more about Rightworks: https://bit.ly/49OKIF8
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