The Fortune is in the Follow-Up

The Sales Show with Maree Kirkpatrick

All About Change

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The Goodwill You Don't Know with CEO Steve Preston 29:53

3 days ago29:53

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29:53

Steve Preston is the CEO of Goodwill Industries. Though Goodwill is known for big stores where people can donate clothes and buy them secondhand, those stores are just the first level of what Goodwill Industries are about. Those stores fund an international organization that provides job training, employment placement services and other community-based programs for people who face barriers in their employment. Steve joins Jay to discuss the ways Goodwill Industries support veterans and individuals who lack job experience, an education, or face employment challenges, such as those people who are formerly incarcerated. Today's episode was produced by Tani Levitt and Mijon Zulu. To check out more episodes or to learn more about the show, you can visit our website Allaboutchangepodcast.com. If you like our show, spread the word, tell a friend or family member, or leave us a review on your favorite podcasting app. We really appreciate it. All About Change is produced by the Ruderman Family Foundation. Episode Chapters 0:00 intro 1:02 The Goodwill you don’t know 4:33 The troubling reality of work reintegration for formerly incarcerated folks 10:00 How Steve brings his public-sector experience to Goodwill 11:17 Goodwill’s employment centers 15:51 The interplay between Goodwill’s national and local arms 24:07 The case for minimizing recidivism becoming a cross-party cause 27:05 Goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/ Looking for more insights into the world of activism? Be sure to check out Jay’s brand new book, Find Your Fight , in which Jay teaches the next generation of activists and advocates how to step up and bring about lasting change. You can find Find Your Fight wherever you buy your books, and you can learn more about it at ⁠⁠⁠www.jayruderman.com⁠⁠⁠ .…

about a year ago 20:50

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In this energizing episode, Maree Kirkpatrick tackles a common stumbling block in sales: the follow-up. Many businesses mistakenly believe that showing interest equates to a certain sale, only to face silence after the initial conversation. Maree emphasizes that without a structured follow-up plan, sales are needlessly lost. She shares insights from her collaboration with TAFE New South Wales, highlighting the value of tenacity and the effectiveness of professional follow-up.

Maree outlines practical strategies, including setting a purpose for each follow-up, pre-framing follow-ups during initial conversations, and filling communication gaps with valuable insights. These steps help transform follow-up from an awkward task into an integral part of the sales process.

Sales success requires more than a great pitch; it demands nurturing and persistence. Marie offers a wealth of strategies to create a follow-up system that doesn't just close sales but builds strong, lasting client relationships.

Key Takeaways

Without a follow-up process, you're likely losing sales.
Follow-up should be seen as building relationships, not chasing dollars.
Strategic follow-ups can convert ‘maybe’ into ‘yes’ by providing value.
Automating follow-ups ensures you never drop the ball on communication.
Consistently adding value enhances client relationships and sales outcomes.

Ready to revolutionize your follow-up process? Visit mareekirkpatrick.com/followup to download a free follow-up framework packed with tips and messaging prompts. Join the discussion and level up your sales tactics today! Don't forget to check out Her Sales Club for more exclusive insights and strategies on mastering your sales game.

51 episodes

#Entrepreneur #Business #Maree Kirkpatrick #Growth #Sales #Womeninbuisness