495: Shane Hatton - A Masterclass on how to set your Organisational Culture

The Savvy Dentist

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.

In this episode Dr. Jesse Green sits down with leadership and communication expert Shane Hatton to explore the power of organisational culture in building high-performing teams.

Shane is an Australian living in London. He's a global speaker on the topic of culture and leadership. He's an author and also a researcher … Everything he talks about is based on research. So it's based on facts.

Shane shares valuable insights on how we as leaders of our dental practices can shape culture intentionally, foster alignment within our tight teams, and create an environment where our people thrive. Shane delves into the role of storytelling, communication, and clarity in strengthening workplace culture and ensuring long-term success.

Whether you're a business owner, team leader, or practice manager, this conversation is packed with practical strategies to help you cultivate a culture that drives engagement, productivity, and retention. If you create productivity … you create profitability.

Tune in for an insightful discussion on leadership, team dynamics, and the mindset shifts needed to build a strong, values-driven organisation.

• [06:01] - Defining Culture … the good, the bad, and the toxic.
• [11:25] - Understanding exactly where your business culture sits today is imperative.
• [15:13] - What to do if you feel you don’t fit within your culture … but you own the business!
• [18:32] - Is it a problem to solve … or a tension to manage?
• [23:24] - How to manage everyone’s expectations and set your culture to fantastic growth.
• [31:12] - The 'Netflix Culture Deck' is not for everybody … nor will your culture be for everyone. The not-negotiables of culture setting.
• [33:21] - How to measure your team's engagement.
• [36:19] -  One of the worst things for your culture is to overlook bad behavior.