Level Up Without Burning Out: Personal Management and Resilience in a Changing World

The Shift Show with Rachel Bourne

Level Up Without Burning Out: Personal Management and Resilience in a Changing World with guest Executive Coaches, Patti O’Neal & Dr. Bonnie Maitlen

Episode Summary:

In this episode of The Shift Show, host Rachel Bourne explores the core of personal leadership with two powerhouse executive coaches, Patti O’Neal and Dr. Bonnie Maitlen. Together, they unpack what it truly means to lead yourself—especially in a world that’s constantly changing.

This season, we're exploring The Future of Work Skills Framework, and in this episode we take a deep dive into the intersection of Self+Human for Personal Management and Resilience. You’ll hear actionable insights on how to best manage yourself through change, emotional resilience, burnout recovery, growth mindset, change agility, and how leaders can model these traits in sustainable and human-centered ways. Whether you’re on the edge of burnout or just ready to expand your personal mastery, this episode offers wisdom, relief, real tools for managing through change, and creating your own transformation.

Topics We Cover

• What resilience really looks like when life hits hard
• The truth about burnout: reset vs. reframe
• Developing emotional intelligence and self-awareness
• How to grow without the grind
• Why creativity and curiosity matter—even at the executive level
• Change agility as a learned skill, not just a trait

Key Moments & Takeaways

• 03:40 – The Future of Work Skills Framework (S1, E2) that we’re testing in season one
• 04:38 – The skills that our coaches think are the most valuable for leadership today
• 07:42 – Growth Mindset: How to shift from stuck and overwhelmed to growing
• 13:42 – Burnout management and resiliency best practices
• 19:00 – Having a life-plan and personal strategy to stay on track
• 22:26 – Developing personal agility in a dynamic world
• 26:50 – Best practices and tactics for increasing your agility and protecting your time
• 32:25 – Unlocking creativity in high-performing professionals
• 39:35 – Building Self Awareness
• 44:19 – How to actually get feedback from your team
• 51:01 – Self Reflection as a critical tool for improvement
• 52:00 – How to stay relevant and authentic as a modern leader

Guest Bios

Patti O’Neal is the founder of arCapa and a seasoned executive coach with 30+ years in HR, operations, and general management. She helps leaders in Fortune 500 and startup environments engage with culture and deliver exceptional results.
Dr. Bonnie Maitlen is a board-certified executive coach with a doctorate in communication and adult learning. She helps CEOs and boards align bold strategy with leadership capability—guiding teams to breakthrough performance.

Resources Mentioned

• The Authenticity Paradox by Herminia Ibarra via HBR
• Cynt Marshall’s Book: You’ve Been Chosen – Thriving Through the Unexpected (affiliate link)

Thanks for listening!

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