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Mastering Table Talk: The Secret to Patient Retention in Chiropractic Care

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Manage episode 486801615 series 2884589
Content provided by Noel Lloyd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Noel Lloyd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, we explore:

Why great patient starts still lead to drop-offs
The purpose and power of effective Table Talk
Common communication pitfalls that break patient trust
Scripts and phrases that reinforce confidence and retention
How to link adjustments directly to patient goals
Training tips for associates and building a reproducible system
Dr. Noel Lloyd’s “Battle for the Brain” approach to communication
How to shift patient mindset from pain relief to wellness lifestyle

Notable takeaways:

“I expected that” – A phrase to reinforce confidence and normal healing.

“Healing happens between visits” – Reframing patient expectations.

“Touch and Tell” – Connect the adjustment to what the patient feels, in real-time.

Use “chunks” of time (like 4-week blocks) to make care plans feel more manageable.

Don’t waste your prime minutes on fluff—structure matters.

This episode is a must-listen for chiropractors who want to lead with clarity, boost retention, and build wellness-driven practices.

Presented by Five Star Management – Chiropractic Consulting that helps you streamline, scale, and succeed.

Want to go deeper?
📞 Book a free strategy session with Dr. George Birnbach to talk through your practice’s growth bottlenecks and get a personalized roadmap HERE.

🌐 Learn more about Five Star: https://myfivestar.com

📲 Follow us on Instagram and Facebook.

🎧 Subscribe and leave a review if this helped you!

🎙️ Voice Disclaimer:
This episode was generated using advanced AI voice technology to bring you coaching content more efficiently and with greater clarity. The ideas and strategies shared are 100% real — only the voices are AI.

  continue reading

180 episodes

Artwork
iconShare
 
Manage episode 486801615 series 2884589
Content provided by Noel Lloyd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Noel Lloyd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, we explore:

Why great patient starts still lead to drop-offs
The purpose and power of effective Table Talk
Common communication pitfalls that break patient trust
Scripts and phrases that reinforce confidence and retention
How to link adjustments directly to patient goals
Training tips for associates and building a reproducible system
Dr. Noel Lloyd’s “Battle for the Brain” approach to communication
How to shift patient mindset from pain relief to wellness lifestyle

Notable takeaways:

“I expected that” – A phrase to reinforce confidence and normal healing.

“Healing happens between visits” – Reframing patient expectations.

“Touch and Tell” – Connect the adjustment to what the patient feels, in real-time.

Use “chunks” of time (like 4-week blocks) to make care plans feel more manageable.

Don’t waste your prime minutes on fluff—structure matters.

This episode is a must-listen for chiropractors who want to lead with clarity, boost retention, and build wellness-driven practices.

Presented by Five Star Management – Chiropractic Consulting that helps you streamline, scale, and succeed.

Want to go deeper?
📞 Book a free strategy session with Dr. George Birnbach to talk through your practice’s growth bottlenecks and get a personalized roadmap HERE.

🌐 Learn more about Five Star: https://myfivestar.com

📲 Follow us on Instagram and Facebook.

🎧 Subscribe and leave a review if this helped you!

🎙️ Voice Disclaimer:
This episode was generated using advanced AI voice technology to bring you coaching content more efficiently and with greater clarity. The ideas and strategies shared are 100% real — only the voices are AI.

  continue reading

180 episodes

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