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Building a Culture – How, What & What Not
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Building a culture without being a cult is both important and difficult. Lance Hart, President of DEMDACO shares his real-world experience in leading a very successful, mid-sized design and distribution company.
3:45 – culture “is the customs and norms for our organization… and our mission and purpose, those phrases are the filter for everything we do.”
4:37 – “there are three things we do: we try to listen… we try to compromise… and to communicate back and forth.”
11:21 – “building trust is the first step to getting to results.”
13:11 – “it’s a balancing act between the greater good, harmony of the team, but still allowing healthy tension… having a cultural fit but also a place where it doesn’t turn into the Stepford Wives.”
23:11 – There should be “healthy conflict between departments, at all levels of the organization… so how do you get inter-departmental communication? There is a lot of ‘I’m fearful to tell someone I disagree with them’.”
24:30 – “It starts with trust… I can call them out, then we get to healthy conflict, then commitment, then results.”
Always growing.
Benno Duenkelsbuehler
CEO & Chief Sherpa of (re)ALIGN
171 episodes
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