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Ep 31. Minisode: Lillian Gilbreth and the Radical Power of Empathy at Work
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In this miniepisode of the TroopHR Podcast, host Taylor Bradley spotlights Lillian Gilbreth, an often-overlooked pioneer who quietly reshaped the future of work. Long before terms like “employee experience” or “ergonomics” existed, Lillian was asking questions that still challenge leaders today: Can efficiency and empathy coexist? How do we design systems that serve both business goals and human needs?
From being one of the first women in America to earn a PhD in applied psychology to running a consulting firm as a widowed mother of 12, Lillian’s legacy offers powerful lessons for HR professionals navigating today’s AI-driven, fast-paced workplaces. Her revolutionary contributions to industrial-organizational psychology and human-centered design still influence how we think about productivity, inclusion, and well-being at work.
Credits
TroopHR Founder: Tracy Avin
Show Producer: Nicole Fealey
Show Host: Taylor Bradley
Note: Transcripts generated by AI.
Chapters
1. Introduction (00:00:00)
2. Lillian Gilbreth: A Pioneer in IO Psychology (00:01:28)
3. Lillian's Legacy and Impact on HR (00:03:41)
33 episodes
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