ChatGPT Elevated Our Expectations

The Union

ChatGPT is a revolutionary new language processing technology that has revolutionized how artificial intelligence can interact with people. Developed by OpenAI, ChatGPT uses natural language processing techniques to allow AI agents to engage in conversation with users in a more human-like way.

But, generative AI like this eases one step in a business process.

Your business processes span multiple people, teams, technologies, and AI. How will you implement conversational tech like ChatGPT into a process?

John Michelsen, Chris Kraus, and Scott King discuss how ChatGPT helped the world realize how far this technology has come and what you need to prepare for when bringing it into your enterprise.
Topics covered in this episode:

• Where is AI like ChatGPT headed?
• ChatGPT created a new level of technology awareness
• What ChatGPT can’t do
• What is the enterprise use case?
• Are other AI models going to proliferate inside a business and cause more issues like too many apps?
• AI-generated code doesn’t deliver business outcomes
• People are still part of the process
• The AI needs to understand the context to deliver a customer’s outcome
• Where should people start with chat-like AI models?

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