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Why everyone HATES airlines | The Working Week Show
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Why does everyone HATE airlines?
In this episode of The Working Week with entrepreneur Ben Askins - with over 1 in 2 flyers facing travel problems - Ben tackles the top 5 most annoying things airlines do in 2025. You’ll get Ben’s unfiltered take on why airlines quite literally take customers for a ride when it comes to hidden additional costs, and how cheap flights have ruined the customer experience.
Ben is joined by renowned travel journalist and broadcaster, Simon Calder, who you’ll have seen on multiple news outlets as someone who has become the face of British travel information and tourism advice.
Whether you’re a regular traveller who's had enough of bad customer service, or you're someone who is quite simply interested in how we can make the aviation business better for everyone, this one’s for you! You’ll also get Ben’s best advice for employers and companies, and a few laughs along the way!
If that sounds like you, hit SUBSCRIBE and we’ll see you in the next episode.
We’d love to hear from you! Get in touch with Ben to share your work stories - anonymously or otherwise - and he’ll answer your biggest questions.
Follow Ben:
📸 Instagram: / benaskins.official
🎥 TikTok: / ben.askins
Follow the pod:
📸 Instagram: https://www.instagram.com/theworkingweekpod/
🎥 TikTok: https://www.tiktok.com/@theworkingweekpod
Follow Simon Calder:
📸 Instagram: https://www.instagram.com/simon_calder/
🎥 TikTok: https://www.tiktok.com/@caldertravel
Chapters:
0:00 Intro
0:55 Why are people so hacked off with airlines?
03:56 Paying extra for seats
06:40 If that’s not drip pricing, drip pricing doesn’t exist as a thing!
08:00 Why luggage produces so much revenue
12:43 Why do you have to pay to change your name?
15:30 I took an airline to court…and won
20:13 Ben speaks to leading UK travel expert and broadcaster, Simon Calder
35:14 Why does everyone hate airlines? Ben’s final say
Subscribe wherever you get your podcasts for FREE and you’ll have access to weekly episodes 10 hours before they go live on YouTube.
Sign up for Ben’s management course here: https://www.benchmarkmanagement.co/
Credits:
https://www.tiktok.com/@travel/video/7266920119354264865?q=how%20airports%20treat%20luggage&t=1747069179596
In this episode of The Working Week with entrepreneur Ben Askins - with over 1 in 2 flyers facing travel problems - Ben tackles the top 5 most annoying things airlines do in 2025. You’ll get Ben’s unfiltered take on why airlines quite literally take customers for a ride when it comes to hidden additional costs, and how cheap flights have ruined the customer experience.
Ben is joined by renowned travel journalist and broadcaster, Simon Calder, who you’ll have seen on multiple news outlets as someone who has become the face of British travel information and tourism advice.
Whether you’re a regular traveller who's had enough of bad customer service, or you're someone who is quite simply interested in how we can make the aviation business better for everyone, this one’s for you! You’ll also get Ben’s best advice for employers and companies, and a few laughs along the way!
If that sounds like you, hit SUBSCRIBE and we’ll see you in the next episode.
We’d love to hear from you! Get in touch with Ben to share your work stories - anonymously or otherwise - and he’ll answer your biggest questions.
Follow Ben:
📸 Instagram: / benaskins.official
🎥 TikTok: / ben.askins
Follow the pod:
📸 Instagram: https://www.instagram.com/theworkingweekpod/
🎥 TikTok: https://www.tiktok.com/@theworkingweekpod
Follow Simon Calder:
📸 Instagram: https://www.instagram.com/simon_calder/
🎥 TikTok: https://www.tiktok.com/@caldertravel
Chapters:
0:00 Intro
0:55 Why are people so hacked off with airlines?
03:56 Paying extra for seats
06:40 If that’s not drip pricing, drip pricing doesn’t exist as a thing!
08:00 Why luggage produces so much revenue
12:43 Why do you have to pay to change your name?
15:30 I took an airline to court…and won
20:13 Ben speaks to leading UK travel expert and broadcaster, Simon Calder
35:14 Why does everyone hate airlines? Ben’s final say
Subscribe wherever you get your podcasts for FREE and you’ll have access to weekly episodes 10 hours before they go live on YouTube.
Sign up for Ben’s management course here: https://www.benchmarkmanagement.co/
Credits:
https://www.tiktok.com/@travel/video/7266920119354264865?q=how%20airports%20treat%20luggage&t=1747069179596
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