It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 248: The Power of a SWOT Analysis Workshop
Manage episode 466045469 series 2875977
Content provided by CX of M Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CX of M Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
This week, Darren shares his talk from the 2024 Global CXM 360° Virtual Conference at Michigan State University, focusing on the benefits and potential impact available through leveraging a SWOT analysis for UX efforts.
277 episodes
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Manage episode 466045469 series 2875977
Content provided by CX of M Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CX of M Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
This week, Darren shares his talk from the 2024 Global CXM 360° Virtual Conference at Michigan State University, focusing on the benefits and potential impact available through leveraging a SWOT analysis for UX efforts.
277 episodes
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Similar to The World of UX with Darren Hood
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
Each weekday, Marketplace’s Kimberly Adams makes today make sense along with her Marketplace colleagues, breaking down happenings in tech, the economy, and culture. Because none of us is as smart as all of us.
…
continue reading
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continue reading
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continue reading
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