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Rethinking Retail: The Hidden Costs of Self-Checkout Technology
Manage episode 488078824 series 2152785
Content provided by Wharton Business Daily. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Wharton Business Daily or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Santiago Gallino, Associate Professor of Operations, Information and Decisions, and of Marketing at the Wharton School, discusses the growing presence of self-checkout in retail, its intended operational benefits, and the unintended consequences—including theft, customer friction, and strategic recalibration—that are prompting retailers to rethink their approach.
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Manage episode 488078824 series 2152785
Content provided by Wharton Business Daily. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Wharton Business Daily or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Santiago Gallino, Associate Professor of Operations, Information and Decisions, and of Marketing at the Wharton School, discusses the growing presence of self-checkout in retail, its intended operational benefits, and the unintended consequences—including theft, customer friction, and strategic recalibration—that are prompting retailers to rethink their approach.
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continue reading
Hosted on Acast. See acast.com/privacy for more information.
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Similar to This Week in Business
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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…
continue reading
Paisa Vaisa is India's premier podcast on personal finance, boasting over 4 million downloads, featuring over 200 hours of insightful content and discussions, hosting more than 250 guests, and presenting a wealth of knowledge through over 450 episodes. Since 2017, Paisa Vaisa hosts experts from mutual funds, stocks, real estate, loans, education financing, insurance, and much more. It has recently introduced a sub-series offering valuable insights in businesses and entrepreneurship. You can ...
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continue reading
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continue reading
How do we lead with purpose, make better decisions, and navigate an uncertain future? On If/Then, Stanford GSB faculty break down cutting-edge research on leadership, strategy, and more, exploring enduring questions and the forces reshaping business and society today, from AI to geopolitics. Hosted by senior editor Kevin Cool.
…
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