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Building a Fire and Security Empire: The Benson Systems Journey W/ Eric Benson
Manage episode 480270864 series 3482030
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Eric Benson shares the journey of Benson Systems, a family business that evolved from a garage startup in 1986 to a thriving 75-employee operation specializing in security, fire alarm, and sprinkler systems in Arizona.
• Father started Benson Systems in 1986 from his garage as a security contractor
• Expanded into fire alarm and suppression systems over the years
• Built a 55,000 square foot facility in 2004 that serves as their headquarters
• Company now employs 75 people including 40 field technicians
• Services major clients like Gilbert Public Schools and Arizona Cardinals
• Primarily focuses on commercial projects with 85-90% direct-to-owner business
• Access control systems have evolved from key fobs to mobile phone access
• Currently implementing EOS (Entrepreneurial Operating System) to structure business operations
• Shifted from reactive to proactive sales with dedicated outbound sales team
• Technology integration capabilities connect cameras, access control, security systems, and fire alarms
• Gilbert Public Schools project integrated 5,000+ devices into a central monitoring system
• Retail clients benefit from heat-sensing cameras that track customer movement patterns
• Multiple software systems create integration challenges both internally and for clients
Looking to elevate your security, fire, and life safety systems? Contact us to learn how our integrated solutions can protect your business while providing actionable insights through the latest technology.
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Chapters
1. Benson Systems History and Evolution (00:00:00)
2. Security and Access Control Explained (00:02:35)
3. Leadership Roles and Business Structure (00:05:06)
4. Implementing EOS Business System (00:13:22)
5. Major Projects and Business Development (00:19:25)
6. Technology Integration and Innovation (00:24:50)
7. CRM and Software Challenges (00:30:49)
54 episodes
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