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Marc Benioff: Why 2025 Will Be the Year of AI Agents | Ep. 224
Manage episode 477580713 series 3335763
Content provided by Foundry. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Foundry or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Is AI about to cause the biggest workplace disruption in 25 years? In this episode of Today in Tech, host Keith Shaw sits down with Salesforce Chair and CEO Marc Benioff to explore the rise of AI agents—and how they’re already transforming major companies like Singapore Airlines, Disney, Lennar, and Pandora.
Marc shares insights from his recent global travels, real-world use cases of Salesforce AgentForce, and why AI agents go far beyond ChatGPT-style tools. From multi-language support in seconds to revenue-driving personalization, this conversation uncovers how digital agents are reshaping the future of work, healthcare, and customer experience.
:mag: Topics Covered:
Why AI agents are bigger than generative AI
Real-world enterprise use cases (Disney, Lennar, Singapore Airlines, etc.)
The economic model behind agentic AI
Job loss vs. reskilling debate
AI’s future in medicine and customer service
What’s next for Salesforce and AI innovation
:brain: “Technology isn’t good or bad—it’s what we do with it,” says Benioff, reflecting on 26 years of Salesforce innovation.
:tv: Don’t miss this in-depth and honest discussion about the future of AI, enterprise technology, and what it means for businesses and workers alike.
:pushpin: Subscribe for more expert interviews, tech insights, and deep dives into transformative innovations.
#MarcBenioff #AIagents #Salesforce #TodayInTech #KeithShaw #AgenticAI #EnterpriseAI #AI2025 #DigitalTransformation #TechInterview #GenerativeAI #AIinBusiness #OpenAI #ChatGPT #AgentForce #AIJobs #Reskilling #FutureOfWork
491 episodes
Share
Manage episode 477580713 series 3335763
Content provided by Foundry. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Foundry or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Is AI about to cause the biggest workplace disruption in 25 years? In this episode of Today in Tech, host Keith Shaw sits down with Salesforce Chair and CEO Marc Benioff to explore the rise of AI agents—and how they’re already transforming major companies like Singapore Airlines, Disney, Lennar, and Pandora.
Marc shares insights from his recent global travels, real-world use cases of Salesforce AgentForce, and why AI agents go far beyond ChatGPT-style tools. From multi-language support in seconds to revenue-driving personalization, this conversation uncovers how digital agents are reshaping the future of work, healthcare, and customer experience.
:mag: Topics Covered:
Why AI agents are bigger than generative AI
Real-world enterprise use cases (Disney, Lennar, Singapore Airlines, etc.)
The economic model behind agentic AI
Job loss vs. reskilling debate
AI’s future in medicine and customer service
What’s next for Salesforce and AI innovation
:brain: “Technology isn’t good or bad—it’s what we do with it,” says Benioff, reflecting on 26 years of Salesforce innovation.
:tv: Don’t miss this in-depth and honest discussion about the future of AI, enterprise technology, and what it means for businesses and workers alike.
:pushpin: Subscribe for more expert interviews, tech insights, and deep dives into transformative innovations.
#MarcBenioff #AIagents #Salesforce #TodayInTech #KeithShaw #AgenticAI #EnterpriseAI #AI2025 #DigitalTransformation #TechInterview #GenerativeAI #AIinBusiness #OpenAI #ChatGPT #AgentForce #AIJobs #Reskilling #FutureOfWork
491 episodes
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Similar to Today in Tech
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
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continue reading
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…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
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…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
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continue reading
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
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continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
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…
continue reading
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Go offline with the Player FM app!
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