[149] Why You Need to Know the Process of Process for MSP Growth

TubbTalk: The Podcast for Managed Service Providers

In this episode, Richard Tubb speaks to Allen Edwards, an accomplished entrepreneur and speaker. He's the founder of Eureka Process and the co-owner of Gozynta.

Allen has also just published a book: “Process and the Other P Word (Which is also Process): the Power and Profitability of Process Within Your IT Business.”

Mentioned in This Episode

• Gozynta
• Allen’s book: Process and the Other "P" Word (Which is Also Process): The Power and Profitability of Process in Your IT Business
• Operating system: Novell NetWare
• IT management tool: ConnectWise
• Podcast interview with Dan Adams
• Business finance tool: QuickBooks
• IT business expert: Karl Palachuk
• Book coach: Mike Capuzzi
• Book: Michael Gerber: The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
• Book: Robert Kiyosaki: Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!
• Richard’s book: The IT Owner's Survival Guide
• Book: James Clear:Atomic Habits: the life-changing million-copy #1 bestseller
• Collaboration tool: Teams
• Collaboration tool: Slack
• Book: Dr Atul Gawande: The Checklist Manifesto: How to Get Things Right. Atul Gawande
• Documentation management tool: IT Glue
• Collaboration tool: Confluence
• Collaboration tool: SharePoint
• Book: Karl Palachuk: Relax Focus Succeed - Revised Edition
• Meditation app: Headspace
• Podcast interview with Karl Palachuk
• MSP community: CompTIA
• MSP community: The Tech Tribe
• MSP community: The Eureka Community
• MSP community: The IT Nation
• MSP event: DattoCon
• MSP event: ChannelCon
• MSP event: Channel Pro road shows
• Allen's cafe and nightclub: Trickster's Hideout