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Human-Centered Design: Administration

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Manage episode 487276347 series 2308701
Content provided by KUT & KUTX Studios, Dr. Art Markman & Dr. Bob Duke, KUT, KUTX Studios, Dr. Art Markman, and Dr. Bob Duke. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KUT & KUTX Studios, Dr. Art Markman & Dr. Bob Duke, KUT, KUTX Studios, Dr. Art Markman, and Dr. Bob Duke or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Have you ever been forced to sit through hours of training because someone in another department made a mistake that has nothing to do with you? This “fire hose” approach that organizations sometimes take to address problems is surprisingly common. In our first episode of a series on the psychology of human-centered design, Two Guys on Your Head, Dr. Art Markman, Dr. Bob Duke, and Rebecca McInroy look at how well-meaning administrative decisions can miss the mark, waste time, and forget that people are, well, human.

The post Human-Centered Design: Administration appeared first on KUT & KUTX Studios -- Podcasts.

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466 episodes

Artwork
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Manage episode 487276347 series 2308701
Content provided by KUT & KUTX Studios, Dr. Art Markman & Dr. Bob Duke, KUT, KUTX Studios, Dr. Art Markman, and Dr. Bob Duke. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KUT & KUTX Studios, Dr. Art Markman & Dr. Bob Duke, KUT, KUTX Studios, Dr. Art Markman, and Dr. Bob Duke or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Have you ever been forced to sit through hours of training because someone in another department made a mistake that has nothing to do with you? This “fire hose” approach that organizations sometimes take to address problems is surprisingly common. In our first episode of a series on the psychology of human-centered design, Two Guys on Your Head, Dr. Art Markman, Dr. Bob Duke, and Rebecca McInroy look at how well-meaning administrative decisions can miss the mark, waste time, and forget that people are, well, human.

The post Human-Centered Design: Administration appeared first on KUT & KUTX Studios -- Podcasts.

  continue reading

466 episodes

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