MSPs, MDR, and the Liability Conversation (EP 834)

Uncle Marv's IT Business Podcast

Ever feel like you’re fighting an uphill battle to keep your clients—and your MSP—safe from cyber threats? In this episode, Uncle Marv sits down with MacKenzie Brown from Blackpoint Cyber to talk about the real-world challenges and opportunities facing MSPs today.

MacKenzie shares how Blackpoint’s Compass One platform is changing the game, giving MSPs a unified view of their security posture and helping them justify investments to clients. She also introduces MDR Essentials, a new, affordable option for MSPs who want to get started with advanced protection.

“Compass One is really the unified platform to fix more proactive left of boom, asset management, vulnerability scanning, but also in this multi-tenancy hybrid ecosystem world that MSPs are working with.”

The conversation turns to the latest threats—fake CAPTCHA, SSL VPN compromise, and malicious ScreenConnect installs—and how Blackpoint’s threat intelligence team is working to keep MSPs ahead of attackers. MacKenzie and Uncle Marv discuss the growing risk of liability for MSPs who fail to secure client environments, and why it’s more important than ever to have tough conversations with clients about security.

They also explore the trend toward vendor agnosticism and the need for MSPs to standardize their tool stacks. Whether you’re a small MSP or a large one, this episode is packed with actionable insights and practical advice to help you protect your business and your clients.

=== Companies, Products, and Books Mentioned

• Blackpoint Cyber – https://blackpointcyber.com/
• Pax8 – pax8.com
• ThreatLocker – https://www.threatlocker.com/
• Huntress – https://www.huntress.com/
• CrowdStrike – https://www.crowdstrike.com/en-us/
• SentinelOne – https://www.sentinelone.com/
• SonicWall – sonicwall.com
• Fortinet – https://www.fortinet.com/
• Palo Alto Networks – https://www.paloaltonetworks.com/
• Veeam – https://www.veeam.com/

=== SPONSORS

• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
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• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid

=== MUSIC LICENSE CERTIFICATE

• Licensee: Marvin Bee
• Registered Project Name: IT Business Podcast
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• License Date: January 1st, 2024
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=== Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
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