Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
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Content provided by Marvin Bee. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marvin Bee or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Similar to Uncle Marv's IT Business Podcast
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Scaling with Remote Teams (EP 806)
Manage episode 476638357 series 3297061
Content provided by Marvin Bee. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marvin Bee or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of Uncle Marv’s IT Business Podcast, we continue our conversation with David Stinner, founder of Buffalo-based US itek. David opens up about the lessons he learned from early legal battles that shaped his entrepreneurial drive and how he scaled his MSP using innovative strategies like flat-rate pricing and outsourcing help desk services overseas.
Key Topics Covered:
From Legal Battles to Leadership: David shares how being sued by his former employer motivated him to persevere and build a successful business despite early challenges.
Flat-Rate Pricing Model: Learn why David transitioned to charging per user instead of per device and how this approach has benefited his clients and business.
Remote Workforce Success: Discover how hiring tech talent from the Philippines helped US itek expand its capacity while keeping costs manageable.
Post-Pandemic Growth Strategies: David explains how his team adapted to the changing IT landscape after COVID-19 and tripled their revenue within four years.
The Importance of Compliance: Insights into why compliance-focused services are becoming a key differentiator for MSPs.
Cybersecurity Add-Ons: How products like ThreatLocker and email security packages are driving recurring revenue.
Actionable Tips
- Use flat-rate pricing per user to simplify billing while maintaining profitability.
- Hire remote help desk staff from global talent pools like the Philippines.
- Bundle cybersecurity add-ons (e.g., ThreatLocker) for additional revenue streams.
- Focus on compliance services as a competitive differentiator.
- Invest in tools like LionGuard for automated reporting and license management.
Links to Companies, Products, and Books Mentioned
- US itek - usitek.com
- ThreatLocker - threatlocker.com
- Domotz - domotz.com
- Ingram Micro - ingrammicro.com
- Odoo - odoo.com
=== SPONSORS
- Premier Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
=== MUSIC LICENSE CERTIFICATE
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Item ID: CSR3UET
- Author Username: AlexanderRufire
- Licensee: Marvin Bee
- Registered Project Name: IT Business Podcast
- License Date: January 1st, 2024
- Item License Code: 7X9F52DNML
=== Show Information
- Website: https://www.itbusinesspodcast.com/
- Host: Marvin Bee
- Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
- Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
465 episodes
Share
Manage episode 476638357 series 3297061
Content provided by Marvin Bee. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marvin Bee or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of Uncle Marv’s IT Business Podcast, we continue our conversation with David Stinner, founder of Buffalo-based US itek. David opens up about the lessons he learned from early legal battles that shaped his entrepreneurial drive and how he scaled his MSP using innovative strategies like flat-rate pricing and outsourcing help desk services overseas.
Key Topics Covered:
From Legal Battles to Leadership: David shares how being sued by his former employer motivated him to persevere and build a successful business despite early challenges.
Flat-Rate Pricing Model: Learn why David transitioned to charging per user instead of per device and how this approach has benefited his clients and business.
Remote Workforce Success: Discover how hiring tech talent from the Philippines helped US itek expand its capacity while keeping costs manageable.
Post-Pandemic Growth Strategies: David explains how his team adapted to the changing IT landscape after COVID-19 and tripled their revenue within four years.
The Importance of Compliance: Insights into why compliance-focused services are becoming a key differentiator for MSPs.
Cybersecurity Add-Ons: How products like ThreatLocker and email security packages are driving recurring revenue.
Actionable Tips
- Use flat-rate pricing per user to simplify billing while maintaining profitability.
- Hire remote help desk staff from global talent pools like the Philippines.
- Bundle cybersecurity add-ons (e.g., ThreatLocker) for additional revenue streams.
- Focus on compliance services as a competitive differentiator.
- Invest in tools like LionGuard for automated reporting and license management.
Links to Companies, Products, and Books Mentioned
- US itek - usitek.com
- ThreatLocker - threatlocker.com
- Domotz - domotz.com
- Ingram Micro - ingrammicro.com
- Odoo - odoo.com
=== SPONSORS
- Premier Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
=== MUSIC LICENSE CERTIFICATE
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Item ID: CSR3UET
- Author Username: AlexanderRufire
- Licensee: Marvin Bee
- Registered Project Name: IT Business Podcast
- License Date: January 1st, 2024
- Item License Code: 7X9F52DNML
=== Show Information
- Website: https://www.itbusinesspodcast.com/
- Host: Marvin Bee
- Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
- Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
465 episodes
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Similar to Uncle Marv's IT Business Podcast
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
continue reading
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
The internet is broken—but it doesn’t have to be. If you’re concerned about how surveillance, online advertising, and automated content moderation are hurting us online and offline, the Electronic Frontier Foundation’s How to Fix the Internet podcast offers a better way forward. EFF has been defending your rights online for over thirty years and is behind many of the biggest digital rights protections since the invention of the internet. Through curious conversations with some of the leading ...
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
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continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
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continue reading
1
Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
5k200
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
continue reading
TechStuff is getting a system update. Everything you love about Tech Stuff now twice the bandwidth with new hosts, Oz Woloshyn (Sleepwalkers) and Karah Preiss (Sleepwalkers). Oz and Karah bring humour and wit to the table as they break down what's happening in tech...and what it says about us. TechStuff is the podcast where technology meets culture. We speak to the folks building the future to understand what tomorrow will look like and how our technology is changing us: how we live, how we ...
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continue reading
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