Unstructured Unlocked Episode 41 With Charles Morris, Chief Data Scientist For Financial Services At Microsoft Unstructured Unlocked By Indico Data podcast

29:11

In this episode of Unstructured Unlocked , Doug Loots, Global Chief Revenue Officer – Insurance at Coherent, joins us to explore the challenges and opportunities of modernizing underwriting. As insurers face growing complexity, tighter margins, and rising customer expectations, many still rely on spreadsheets and fragmented tools. Doug shares his perspective on why underwriting decision-making remains stuck and how carriers can move toward API-driven solutions that scale. From cultural inertia to technical hurdles, we unpack what it takes to transform underwriting for the digital age.…

Unstructured Unlocked by Indico Data

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Reframing AI ROI and the Decision Era in Insurance with Tom Wilde and Michelle Gouveia 33:16

29 days ago33:16

33:16

In our most recent podcast episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more contextual decisions. A few standout points: ✅ Carriers are shifting from optimizing isolated processes to thinking end to end about underwriting and claims workflows ✅ New ROI metrics are emerging. It’s no longer just about accuracy, but about measurable business outcomes across the entire decision supply chain ✅ Claims teams are leading AI adoption, while underwriting is facing institutional challenges like aging workforces and unstructured institutional knowledge ✅ The playing field is leveling. Thanks to modular AI and low code no code solutions, it’s no longer just Tier 1 carriers driving innovation The message is clear. You need to get to the starting line now or risk falling behind in the race to AI-driven decisioning.…

Unstructured Unlocked by Indico Data

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Reimagining the Future of Commercial Insurance with Thierry Daucourt, Former Head of P&C Commercial Lines 32:44

8 weeks ago32:44

32:44

In episode 25 of Unstructured Unlocked , hosts Tom Wilde and Michelle Gouveia sit down with Thierry Daucourt, seasoned insurance leader and digital transformation strategist, to explore the evolving intersection of AI and commercial insurance. With decades of experience across nearly every function in the industry, Thierry shares his perspective on why commercial lines have historically been slow to transform, the real-world challenges of integrating AI into legacy systems, and the crucial human element that must remain at the center of this shift. From managing change fatigue and rethinking leadership strategies to exploring the generational divide in AI adoption, this conversation offers a candid look at the future of insurance—and what it means to lead through transformation.…

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How to Leverage AI and Third-Party Data in Catastrophe Modeling with Matthew Grant of InsTech 28:08

10 weeks ago28:08

28:08

In episode 24 of the Unstructured Unlocked podcast, hosts Tom Wilde and Michelle Gouveia sit down with Matthew Grant, founder of InsTech and a seasoned expert in catastrophe risk modeling. Together, they explore how third-party data and emerging technologies are reshaping how insurers assess and price risk. Matthew shares insights from his 25-year career in catastrophe modeling and offers a behind-the-scenes look at how insurers are leveraging satellite imagery, LIDAR, and generative AI to modernize legacy systems, streamline underwriting, and build competitive advantages. From the evolving role of reinsurers to the challenges of regulatory approval, this episode is a must-listen for anyone navigating the intersection of insurance and innovation.…

Unstructured Unlocked by Indico Data

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Guidewire’s Laura Drabik on transforming underwriting with AI and smarter decision-making 17:47

12 weeks ago17:47

17:47

In episode 23 of the Unstructured Unlocked podcast, Tom Wilde, CEO at Indico Data and Laura Drabik, Chief Evangelist at Guidewire Software, discuss how AI is changing the way insurers handle commercial lines underwriting. With growing pressure to reduce risks and costs, they explore how turning unstructured data into structured information can improve underwriting efficiency and help insurers make better decisions faster. Tom shares how AI, including generative and agentic models, can streamline underwriting, improve pricing, and boost profitability, all while ensuring that human oversight remains key to the process. Tune in for a clear look at how AI is shaping the future of underwriting.…

Unstructured Unlocked by Indico Data

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How AI and automation are reshaping risk with Bryan O'Neal from Coherent and Alice Boreman from Ernst & Young 51:59

14 weeks ago51:59

51:59

In episode 22 of the Unstructured Unlocked podcast, you'll hear from Tom Wilde, CEO of Indico Data, Bryan O’Neal, Head of Sales Engineering at Coherent, and Alice Boreman, Actuarial Transformation Partner at Ernst & Young, as they dive into how AI, automation, and better data are changing the game in underwriting and pricing for commercial P&C and specialty insurance. Want to boost your efficiency and accuracy? This episode is packed with actionable strategies to streamline your workflows, improve risk assessment, and optimize pricing decisions—helping you stay competitive and increase profitability in today’s AI-driven market. Don’t miss out on the insights that could take your business to the next level.…

Unstructured Unlocked by Indico Data

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Harnessing Generative AI for Innovation in Insurance with David Moorhead, Insurance Executive - Consulting at Ernest & Young 41:49

16 weeks ago41:49

41:49

Generative AI is reshaping industries, and insurance is no exception. This rapidly evolving technology promises to revolutionize underwriting, claims processing, customer service, and beyond—offering insurers unprecedented efficiency and decision-making power. But how should companies adopt generative AI, and what challenges do they need to address? Recently, during the Unstructured Unlocked podcast, David Moorhead, an information technology executive at Ernst & Young, shared deep insights into generative AI's game-changing role in the insurance industry.…

Unstructured Unlocked by Indico Data

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Risk Analysis for New Technology and Change Management in Insurance with Tami Pantzke, Former Senior Vice President Operations, Gallagher Re 30:27

18 weeks ago30:27

30:27

In episode 20 of Unstructured Unlocked podcast, Tami Pantzke, a seasoned reinsurance executive with over 30 years of experience, shared invaluable insights on evaluating and implementing new technologies in insurance. Drawing on her time as Senior Vice President of Operations at Gallagher and her expertise in operations and technology transitions, Tami highlighted practical strategies that can help insurers manage change effectively while balancing risk and operational efficiency.…

Unstructured Unlocked by Indico Data

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Navigating AI Adoption in Insurance and Harnessing Generative AI for Growth with Rory Yates, Chief Strategy Officer at EIS Ltd 31:39

21 weeks ago31:39

31:39

In this episode, Tom Wilde, CEO at Indico Data, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, join Rory Yates, Chief Strategy Officer at EIS Ltd to discuss navigating AI adoption in insurance and harnessing generative AI for growth.

Unstructured Unlocked by Indico Data

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AI in Revolutionizing Data Processing with Peter Mansfield, Partner at Reynolds Porter Chamberlain 31:59

23 weeks ago31:59

31:59

In this episode, Tom sits down with Peter Mansfield, Partner at Reynolds Porter Chamberlain and host of Insurance Covered podcast, to discuss the role of AI in revolutionising data processing and making data more useable and accessible and the need for insurers to leverage better data for competitive advantage.…

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Predictive Analytics and Climate Risk: Aon’s Sam Worthington on Data-Driven Insights 28:53

25 weeks ago28:53

28:53

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 17 of Unstructured Unlocked with Sam Worthington, Managing Director P&C Technology, Aon.

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Unstructured Unlocked season 2 episode 16 with Bill Devine, Former Travelers Insurance VP 43:04

27 weeks ago43:04

43:04

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 16 of Unstructured Unlocked with Bill Devine, Former Travelers Insurance VP.

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Unstructured Unlocked season 2 episode 15 with Ian Thompson, Global Insurance and Claims Expert 28:04

30 weeks ago28:04

28:04

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 15 of Unstructured Unlocked with Ian Thompson, Global Insurance and Claims Expert.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 14 with Louis DiModugno, Chief Data Officer at Verisk 31:46

32 weeks ago31:46

31:46

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 14 of Unstructured Unlocked with Louis DiModugno, Global Chief Data Officer at Verisk.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 13 with James Wright, Head of Technology at Beazley Digital 43:25

35 weeks ago43:25

43:25

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 13 of Unstructured Unlocked with James Wright, Head of Technology at Beazley Digital.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 12 with Wendi Bukowitz, Director of Strategic Innovation at The Cincinnati Insurance Companies 37:16

38 weeks ago37:16

37:16

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 12 of Unstructured Unlocked with Wendi Bukowitz, Director of Strategic Innovation at The Cincinnati Insurance Companies.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 11 with Rick Russell, retired VP of Chubb and Underwriting Director of Nationwide 29:24

41 weeks ago29:24

29:24

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 11 of Unstructured Unlocked with Rick Russell, retired VP of Chubb and Underwriting Director of Nationwide.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 10 with Andrew Carr, Co-founder and Chief Scientist at Cartwheel 29:35

43 weeks ago29:35

29:35

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 10 of Unstructured Unlocked with Andrew Carr, Co-founder and Chief Scientist at Cartwheel.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 9 with Parul Kaul-Green, Strategic C-Suite Leader and Former Chief Digital Strategy Officer at Liberty Specialty Markets 31:33

45 weeks ago31:33

31:33

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 9 of Unstructured Unlocked withParul Kaul-Green, Strategic C-Suite Leader and Former Chief Digital Strategy Officer at Liberty Specialty Markets

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 8, the best of 2024 so far 35:59

47 weeks ago35:59

35:59

Join us for a special episode of Unstructured Unlocked as we look back at the highlights of 2024! With new co-host Indico Data CEO Tom Wilde joining Michelle Gouveia, VP at Sandbox Insurtech Ventures, we've had fascinating conversations across 16 episodes and reached over 1,300 listeners. Relive the best moments from our incredible guests who shared diverse perspectives and expertise, shaping the insurance sector and beyond. From groundbreaking insights to thought-provoking discussions, we'll revisit the episodes that made 2024 truly unforgettable so far.…

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 7 with Bill Costa, Insurtech Executive and Consultant 30:42

49 weeks ago30:42

30:42

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 7 of Unstructured Unlocked with Bill Costa, Insurtech Executive and Consultant

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 6 with Silvia Signoretti of Swiss InsurTech Hub and Naveen Dhar of Microsoft 44:15

51 weeks ago44:15

44:15

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 6 of Unstructured Unlocked with Silvia Signoretti of Swiss InsurTech Hub and Naveen Dhar of Microsoft.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 5 with Farooq Sheikh, Global Head of Banking at Unqork 40:08

1 year ago40:08

40:08

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 5 of Unstructured Unlocked with Farooq Sheikh, Global Head of Banking at Unqork

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 4 with Chris Payne, Partner at EY 37:39

1 year ago37:39

37:39

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 4 of Unstructured Unlocked with Chris Payne, Partner at EY.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 3 with Kelly Cusick, Managing Director at Deloitte 36:36

1 year ago36:36

36:36

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 3 of Unstructured Unlocked with Kelly Cusick, Managing Director at Deloitte.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked season 2 episode 2 with Asif Mahammad Syed, Vice President, Data Strategy at Hartford Steam Boiler 37:12

1 year ago37:12

37:12

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 2 of Unstructured Unlocked with Asif Mahammad Syed, Vice President, Data Strategy at Hartford Steam Boiler.

Unstructured Unlocked by Indico Data

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Announcing Unstructured Unlocked season 2 with new co-host Tom Wilde, Indico CEO 24:47

1 year ago24:47

24:47

Introducing season 2 of Unstructured Unlocked! Indico Data CEO, Tom Wilde, steps in as co-host alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures. In this episode, they discuss Indico's recent top position in Everest Group’s Intelligent Document Processing (IDP) Insurance PEAK Matrix® 2024.…

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 45 with Daniel Faggella, Head of Research, CEO at Emerj Artificial Intelligence Research 52:12

1 year ago52:12

52:12

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 45 of Unstructured Unlocked with Daniel Faggella, Head of Research, CEO at Emerj Artificial Intelligence Research.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 44 with Tom Wilde, Indico Data CEO, and Robin Merttens, Executive Chairman of InsTech 22:25

1 year ago22:25

22:25

In Unstructured Unlocked episode 44, Indico Data CEO, Tom Wilde , joins Executive Chairman of InsTech, Robin Merttens , to discuss the importance of data in decision-making and the role of technologies like generative AI in capturing and utilizing data effectively.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 43 with Sunil Rao, Chief Executive Officer at Tribble 46:17

1 year ago46:17

46:17

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 43 of Unstructured Unlocked with Sunil Rao, Chief Executive Officer at Tribble.

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Unstructured Unlocked episode 42 with Arthur Borden, VP of Digital Business Systems & Architecture for Everest and Alex Taylor, Global Head of Emerging Technology for QBE Ventures 49:50

1 year ago49:50

49:50

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 42 of Unstructured Unlocked with Arthur Borden, VP of Digital Business Systems & Architecture for Everest and Alex Taylor, Global Head of Emerging Technology for QBE Ventures.…

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 41 with Charles Morris, Chief Data Scientist for Financial Services at Microsoft 46:21

1 year ago46:21

46:21

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 41 of Unstructured Unlocked with Charles Morris, Chief Data Scientist for Financial Services at Microsoft.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 40 with Joe Curry, Head of Apollo 1971 Data Science 51:25

1 year ago51:25

51:25

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 40 of Unstructured Unlocked with Joe Curry, Head of Apollo 1971 Data Science

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 39 with Mandy Hunt, Former Chief Underwriting Officer - Commercial Lines, RSA 47:49

1 year ago47:49

47:49

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 39 of Unstructured Unlocked with Mandy Hunt, Former Chief Underwriting Officer - Commercial Lines, RSA.

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Unstructured Unlocked episode 38 - 2023 year in review 24:59

1 year ago24:59

24:59

Throughout the year, we had many incredible conversations on our podcast Unstructured Unlocked between guests and our knowledgeable co-hosts Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures. Overall, we recorded 28 podcast episodes and received more than 1,600 downloads/listens—if you listened to Unstructured Unlocked this year, thank you! We’re grateful from the bottom of our hearts. Episodes featured guests from varied backgrounds and specialties bringing diverse ideas and expertise, primarily in the insurance sector. Let’s walk through some of the episodes that really marked our media journey in 2023:…

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 37 with Henry Gale, Research and Insights Manager, InsTech 45:00

2 years ago45:00

45:00

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 37 of Unstructured Unlocked with Henry Gale, Research and Insights Manager, InsTech.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 36 with Shane Cassidy, Executive Vice President, Global Insurance at Capgemini Financial Services 45:50

2 years ago45:50

45:50

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 36 of Unstructured Unlocked with Shane Cassidy, Executive Vice President, Global Insurance at Capgemini Financial Services.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 35 with Alex Taylor, Global Head of Emerging Technology at QBE Ventures 48:22

2 years ago48:22

48:22

Alex Taylor, Global Head of Emerging Technology at QBE Ventures, joined the Unstructured Unlocked podcast to discuss how they evaluate potential companies for investment, the challenges of predicting technological advancements in AI and machine learning, and the differences between this generation of AI and previous hype cycles, such as blockchain. Hear how Alex envisions the insurance industry's potential trajectory for the next five to ten years, guiding capital investments accordingly.…

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 34: How generative AI empowers insurers to increase efficiency without compromising security 56:44

2 years ago56:44

56:44

In episode 34 of Unstructured Unlocked, Tom Wilde , CEO of Indico Data , sat down with James DeMarco from Microsoft , to discuss the challenges and opportunities presented by generative AI in the insurance sector.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 33 with Terry Luciani, Nexus Vendor Ecosystem Leader at EY 40:04

2 years ago40:04

40:04

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 33 of Unstructured Unlocked with Terry Luciani, Nexus Vendor Ecosystem Leader at EY.

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Unstructured Unlocked episode 32 with James Wright, Head of Technology at Beazley Digital 44:46

2 years ago44:46

44:46

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 32 of Unstructured Unlocked with James Wright, Head of Technology at Beazley Digital.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 31 with Michael Duncan, former Zurich Insurance Group executive 49:30

2 years ago49:30

49:30

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 31 of Unstructured Unlocked with Michael Duncan, former Zurich Insurance Group executive.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 30 with Daniele Groves, Director of Product Management at Guidewire Software 44:25

2 years ago44:25

44:25

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 30 of Unstructured Unlocked with Daniele Groves, Director of Product Management at Guidewire Software.

Unstructured Unlocked by Indico Data

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Unstructured Unlocked episode 29 with Thomas Mandel, Transformation Manager at Cushman & Wakefield 45:06

2 years ago45:06

45:06

Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 29 of Unstructured Unlocked with Thomas Mandel, Transformation Manager at Cushman & Wakefield.

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Unstructured Unlocked episode 28 with Alan Ringvald, CEO at Relativity6 43:07

2 years ago43:07