Go offline with the Player FM app!
Ex (Employee Experience) with Arch + Tower
Manage episode 262381872 series 2291922
Employee experience can directly affect your customer experience, resulting in lost profits. John Hightower, Co-founder and CEO of Arch + Tower, an FD company, explains how understanding your employees' needs is important to your company’s operational excellence.
Arch + Tower is a consulting team specializing in customer experience, employee experience and operational excellence. Learn more: www.archandtower.com
LinkedIn: https://www.linkedin.com/company/archandtower/
Maslow’s Hierarchy of Needs: https://www.archandtower.com/post/maslow1
27 episodes
Manage episode 262381872 series 2291922
Employee experience can directly affect your customer experience, resulting in lost profits. John Hightower, Co-founder and CEO of Arch + Tower, an FD company, explains how understanding your employees' needs is important to your company’s operational excellence.
Arch + Tower is a consulting team specializing in customer experience, employee experience and operational excellence. Learn more: www.archandtower.com
LinkedIn: https://www.linkedin.com/company/archandtower/
Maslow’s Hierarchy of Needs: https://www.archandtower.com/post/maslow1
27 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.