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Ex (Employee Experience) with Arch + Tower

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Manage episode 262381872 series 2291922
Content provided by Frazier & Deeter Podcasts and Deeter Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Frazier & Deeter Podcasts and Deeter Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Employee experience can directly affect your customer experience, resulting in lost profits. John Hightower, Co-founder and CEO of Arch + Tower, an FD company, explains how understanding your employees' needs is important to your company’s operational excellence.

Arch + Tower is a consulting team specializing in customer experience, employee experience and operational excellence. Learn more: www.archandtower.com

LinkedIn: https://www.linkedin.com/company/archandtower/

Maslow’s Hierarchy of Needs: https://www.archandtower.com/post/maslow1

  continue reading

27 episodes

Artwork
iconShare
 
Manage episode 262381872 series 2291922
Content provided by Frazier & Deeter Podcasts and Deeter Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Frazier & Deeter Podcasts and Deeter Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Employee experience can directly affect your customer experience, resulting in lost profits. John Hightower, Co-founder and CEO of Arch + Tower, an FD company, explains how understanding your employees' needs is important to your company’s operational excellence.

Arch + Tower is a consulting team specializing in customer experience, employee experience and operational excellence. Learn more: www.archandtower.com

LinkedIn: https://www.linkedin.com/company/archandtower/

Maslow’s Hierarchy of Needs: https://www.archandtower.com/post/maslow1

  continue reading

27 episodes

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