))
Total Rewards and Workforce Evolution in the GCC
Manage episode 452092558 series 3334147
Content provided by Vantage Circle. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vantage Circle or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Matt Burns and Tim Gregory discuss the importance of seamless HR service delivery and personalization in enhancing the employee experience at Delta Airlines. Tim emphasizes the need for HR to recognize and respond to different career stages and life events, aiming to build discretionary effort in employees to delight customers. They highlight Delta's commitment to employee and customer safety and the genuine culture that helped them navigate the challenges of the pandemic. The conversation also covers the integration of technology and AI in HR, focusing on reducing friction in employee interactions and using data to drive better decisions. Tim underscores the balance between data-driven decisions and maintaining the human touch in HR practices.
240 episodes
Share
